Residence Life Coordinator

University of North Florida; Jacksonville (FL); On-site; USD 39,000 - 48,000; Full time

Job summary

The Residence Life Coordinator (RLC) at the University of North Florida is a full‑time, 12‑month live‑in professional responsible for creating a safe, welcoming residential experience for on‑campus students. The RLC leads community development, engagement, crisis response, and staff supervision aligned with the department’s Residential Curriculum goals.

Overseeing 400–1,000 residents and supervising 10–20 resident assistants, the RLC works evenings, weekends, and on some holidays, with on‑call

Qualifications

• Master's or bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.
• Live-in position requiring active participation in community events, department/university functions, and on-call responsibilities.
• Evening, weekend, and holiday responsibilities.
• Reliable transportation and ability to respond to incidents across campus.
• Must be able to ascend stairs to access 2nd and 3rd story apartments; no elevator.

Responsibilities

• Promote learning-centered communities aligned with the Residential Curriculum.
• Build relationships with residents and staff, being an accessible presence.
• Support residents and staff in crises and connect to resources.
• Collaborate with campus partners to enhance student success.
• Oversee operations and use departmental systems for documentation and assessment.

Skills

Crisis management

Staff supervision

Community engagement

Communication skills

Organizational skills

Teamwork

Independence

Education

Master's or Bachelor's degree with 2+ years experience

Tools

Maxient

eRezLife

StarRez

Microsoft Teams

Job description

DepartmentHousing & Residence Life, Residence LifeCompensation$43,888.00 Annual

General Description/Primary Purpose

The Residence Life Coordinator (RLC) is a full-time, 12-month, live-in professional responsible for creating a safe, welcoming, and educational residential experience for UNF students living on campus. RLCs provide leadership in community development, student engagement, crisis response, and staff supervision while supporting residents’ success through the department’s Residential Curriculum learning goals: Adulting & Life Skills, Campus & Community Connections, Healthy Relationships, and Academic & Career Exploration.

RLCs oversee a residential area of between 400–1,000 students and supervise 10–20 Resident Assistants (RAs) and, in some cases, a graduate Assistant Residence Life Coordinator (ARLC).

The RLC position requires evening, weekend, and holiday commitments, as well as participation in an on-call rotation.

Job Functions

Community & Student Engagement

The RLC serves as the primary educator for their communities. In promoting a learning environment with a sense of community, the RLC is expected to:

• Foster learning-centered communities through intentional interactions, programs, and other educational strategies aligned with the Residential Curriculum.
• Build meaningful relationships with residents and staff, serving as an accessible and visible presence in their assigned community.
• Support residents and staff in crisis situations and connect them with appropriate campus and community resources.
• Collaborate with internal department members and campus partners (e.g., Housing and Residence Life functional areas, UPD, Dean of Students, Office of Title IX and Civil Rights, Academic Affairs, etc.) to enhance student support and success.
• Create an environment that promotes a sense of belonging for all UNF students.
• Evaluate student learning, engagement, and community outcomes to inform future initiatives.
• From May to August, Coordinators are expected to provide oversight to conferences, camps, summer school, continued committee work, and/or departmental summer projects.

Supervision

The RLC is responsible for the supervision of staff in their assigned area. The RLC is expected to:

• Recruit, train, supervise, and evaluate student staff.
• Provide consistent 1:1 supervision and team meetings focused on performance, daily operations, staff growth, and accountability.
• Align supervision and community leadership practices consistently enforcing University and Housing and Residence Life policies.

Crisis Response & Conduct

The RLC position has a significant responsibility for upholding and enforcing the safety and security of residential communities. The RLC is expected to:

• Serve as a Campus Security Authority (CSA) and Mandatory Reporter/Responsible Employee under federal guidelines.
• Assist during campus emergencies and severe weather events. If residents are moved to shelters, on or off-campus, RLCs may be asked to assist at these shelters.
• Serve in the professional staff on-call rotation responding to emergencies and student concerns.
• Adjudicate residential conduct cases, processing incident reports following the provided protocol.
• Keep appropriate Senior/Professional staff informed of conduct issues.
• Be a Tier 2 respondent for designated campus emergencies and events.
• In the event of a declared campus emergency, the position incumbent will make every effort to return to campus when directed.
• Provide clear instructions and directions in emergency situations where rapid and clear communication is essential.

Administrative Duties

The RLC is responsible for maintaining efficient and effective residence hall(s). The RLC is expected to:

• Oversee day-to-day operations of assigned communities (resident check-ins, Curriculum proposals, conduct cases, room change requests, etc.).
• Utilize departmental systems (e.g., email, Maxient, eRezLife, StarRez, Microsoft Teams, etc.) for documentation, communication, administrative work, and assessment.
• Complete reports, forms, and budget reconciliations accurately and on time.
• Coordinate the purchase, pick up, and delivery of supplies for community development activities.
• Access to and maintenance of confidential student, academic and disciplinary records.
• Regularly review and administer forms as needed in various electronic platforms.
• Serve on assigned departmental committee(s) and taskforce(s); may be assigned to serve as Chair of a committee or taskforce.
• May serve on a variety of University of North Florida committees representing the interests of the department and the division.
• Engage in professional development through conferences, training, and involvement in state, regional, and national organizations.

Facility Management

The RLC is responsible for supporting the management of their area’s facilities. The RLC is expected to:

• Be responsive to students’ facility concerns and follow up to see that concerns are addressed in a timely manner.
• Partner with Facilities and Maintenance staff to ensure safe, clean, and functional living environments.
• Identify potential safety hazards such as obstructed stairwells, missing smoke detectors, and fire extinguishers, loose railings, cracked sidewalks and landings, and to be able to monitor adherence to rules and policies as published in The Residence Handbook.
• Initiate and support special projects, such as recycling efforts, health and safety inspections, fire safety/evacuation drills, etc.
  

Required Qualifications

Master's or bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Departmental Requirements:

• This is a live-in position requiring active participation in community events, department/university functions, and on-call responsibilities.
• There are evening, weekend, and holiday responsibilities.
• RLCs must have reliable transportation and the ability to respond to incidents across campus.
• Other duties may be assigned based on community needs.
• Must be able to ascend stairways to gain access to 2nd and 3rd story apartments (no elevator available), ascend narrow spiral stairways to gain access to loft bedroom units.
• Must abide by university policies, state and federal laws
• Expected to follow established business practices, and to be efficient and effective in the allocation and use of resources.
• Additional professional commitments including but not limited to non-departmental committees, academic studies, association involvement, and externships must be approved by the RLC's direct supervisor.
• Expected to be available to work non-traditional hours during residential area openings, closings, and university breaks (if applicable).
• Must have strong communication, independence, organization, teamwork, and crisis management skills.
• Preferred experience working with college students in a residential setting, familiarity with a Residential Curriculum model, supervision of student staff, and fostering a sense of safety and community.

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX CoordinatorThis position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security. As such, any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of. This position has a reporting requirement because the University believes that responsibility for students, campus activities and/or campus security will make the holder of this position someone members of the University community will see as an authority figure and someone to whom they can seek help. A CSA is not expected to investigate or determine whether a criminal incident actually took place. A CSA 's responsibility is a duty to report. All positions designated as CSAs are required to complete an online or in - person training session. For more information concerning training or CSA designations, please contact the Clery Act Compliance Manager at [phone] or [e-mail].

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community.

In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences.

The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers.

In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.