Residence Hall Coordinator (Student Services Professional II)

Opt For Healthy Living; San Diego (CA); On-site; USD 51,994 - 73,946; Full time

Benefits offered by this job

Live on campus

Meals provided

Furnished apartment

Job summary

San Diego State University seeks a Residence Hall Coordinator (RHC) to lead a dynamic on-campus living community for 350–800 students. This live-in role oversees a staff of Resident Advisors, coordinates housing operations, and enforces conduct standards to promote student success and well-being.

Reporting to the Associate Director of Residential Education, you will manage crises, participate in on-call rotations, collaborate with campus partners, and help build inclusive, development-focused

Qualifications

• Master’s degree in Higher Education or related field preferred.
• Two years of professional experience in student services or related field.
• Experience as a student conduct officer.
• Crisis intervention experience and on-call rotation.

Responsibilities

• Lead and manage a residential community by promoting student engagement, accountability, and inclusive community standards.
• Supervise, train, evaluate, and support a team of 8–22 Resident Advisors or Community Assistants, including recruitment and ongoing staff development.
• Oversee administrative and operational functions of a residence hall or apartment complex, including facilities coordination, security, desk operations, reporting, and housing processes.
• Serve as a Conduct Coordinator and University Judicial Officer, addressing behavioral concerns, adjudicating cases, and promoting student learning and responsibility.
• Participate in a 24-hour on-call duty rotation, responding to student crises and emergencies and coordinating with campus and community partners.

Skills

Staff supervision

Student conduct

Crisis intervention

Crisis response

Education

Master’s degree in Higher Education, Student Services, Counseling (preferred)

Job description

Residence Hall Coordinator (Student Services Professional II)

Job no: 560318
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)
Position Description

Position Summary

The Residence Hall Coordinator (RHC) provides leadership, management, and oversight of a student residential community housing approximately 350–800 students within the Residential Education Office at San Diego State University. Reporting to the Associate Director of Residential Education, the RHC is responsible for fostering a safe, inclusive, and developmentally focused living-learning environment that supports student success, retention, and well-being. This live-in position supervises and develops a team of Resident Advisors or Community Assistants, oversees daily operations of a residential facility, manages student conduct processes, responds to crises, and collaborates with campus partners to support a vibrant residential experience aligned with the mission of the Division of Student Affairs and Campus Diversity

Key responsibilities:

• Lead and manage a residential community by promoting student engagement, accountability, and inclusive community standards.
• Supervise, train, evaluate, and support a team of 8–22 Resident Advisors or Community Assistants, including recruitment and ongoing staff development.
• Oversee administrative and operational functions of a residence hall or apartment complex, including facilities coordination, security, desk operations, reporting, and housing processes.
• Serve as a Conduct Coordinator and University Judicial Officer, addressing behavioral concerns, adjudicating cases, and promoting student learning and responsibility.
• Participate in a 24-hour on-call duty rotation, responding to student crises and emergencies and coordinating with campus and community partners.

Why Join Us?

• Play a direct role in shaping a dynamic residential community that supports student success, belonging, and holistic development.
• Gain significant leadership and supervisory experience managing professional-level responsibilities in a complex residential environment.
• Live and work on campus in a furnished apartment with meals provided when dining services are open.
• Build strong partnerships across campus while developing expertise in student conduct, crisis response, and community development.
• Join a mission-driven team committed to equity, inclusion, and excellence within a large public university.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU—watch our video and imagine your future here: Working at the CSU .

Position Information

• This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date of June 30, 2027, with the possibility of reappointment.
• This appointment is for an 11/12 pay-plan position, renewable for up to three years total. The incumbent works 11 months per year and is paid over 12 months, with June 2027 as the anticipated off month.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Residential Education Office is designated as the University department responsible for planning and administering Residential Education programs and services including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity sub-division.

The Residential Education Office strives to provide safe and supportive on-campus living-learning communities where diverse students are challenged to develop holistically, as scholars, citizens, and leaders.

Residential Education staff members are dedicated to providing curricular and co-curricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility.

Residential Education’s values are a set of core beliefs that guide our work with students, colleagues, faculty and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to:

• Achieve excellence in all that we do.
• Address students as unique individuals with multidimensional needs and unlimited potential for personal development.
• Promote integrity, accountability, responsibility, respect, and collaboration.
• Promote the connectedness between curricular and co-curricular learning.
• Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles.
• Maintain balance and perspective, serving as sound role models for others.
• Innovate, evaluate, and refine programs to best meet the needs of the changing student population.

To accomplish these objectives, Residential Education employs approximately 18 Residence Hall Coordinators, 231 paraprofessional team members, a central office staff of 18, and a variety of student assistants.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience.

Key Qualifications

• Completed Master’s degree in Higher Education, Student Services, Counseling, or a related field very strongly preferred.
• Three years of residence hall experience beyond the Resident Advisor is preferred.
• Presentation and program planning skills
• Learning community experience
• Experience as a student conduct officer
• Crisis intervention including serving in an on-call duty rotation for campus
• Student staff supervision

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:

Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.

• CSU Classification Salary Range: $4,659 - $6,626/month; hiring salary not expected to exceed $4,659/month.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by August 6, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditioned offered the position.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at [e-mail] .

Serve as a Residence Hall Coordinator by leading a dynamic on-campus living community, supporting student success and well-being, supervising residential staff, and providing leadership in community development, student conduct, and crisis response.