Reservations Sales Agent Remote

Travel + Leisure Co.; Orlando (FL); Remote; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Employee incentives

Paid training

Job summary

Travel + Leisure Co. is seeking a Reservations Sales Coordinator to handle inbound guest calls, assist with booking travel dates, answer questions, and confirm reservations through our central reservation system.

This remote role offers an hourly base pay plus incentives and a path to substantial earning potential. Training lasts six weeks with orientation and class sessions, followed by a structured post-training schedule.

Qualifications

• High School diploma or GED equivalent.
• 1+ years of customer service, reservations, or equivalent experience a plus.
• 1+ years of call center experience preferred.
• Sales experience highly preferred.
• Proficient working with Microsoft Office is preferred.

Responsibilities

• Answer inbound calls from guests who purchased a promotional vacation getaway and assist them with booking travel dates, general questions, or confirming reservations through the central reservation system.
• Maintain a high level of customer satisfaction and address escalated customer service issues as needed.
• Deliver on arrivals, increase revenue for the department and guarantee tour volume for the resorts; perform package retention, selling dates, escalation of calls, and retain the business.

Skills

Customer service

Call center experience

Sales

Flexible shifts

Education

High School diploma or GED

Tools

Microsoft Office

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Are you passionate about travel, vacations, and sales? If you answered “yes” than look no further. The Travel + Leisure Marketing Contact Center is growing, and we are currently hiring Reservations Sales Representatives to join us as a remote Reservations Sales Coordinator working with a supportive leadership team who is invested in YOU and YOUR success!

Start Date: December 4th 2026

How You’ll Shine

Now is the time to give yourself the work to life balance that you've always wanted, as this is a work from home opportunity! With our hourly + incentive pay, we offer limitless earning potential.

As a Reservations Sales Coordinator, your primary responsibility will be to answer inbound calls from guests who purchased a promotional vacation getaway. You will be assisting them with booking their travel dates, general questions and/or confirming their upcoming reservation through our central reservation system. The position requires that you maintain a high-level of customer satisfaction, in addition to addressing any escalated customer service issues that may arise. As part of the Reservations Sales Team, you will be helping to deliver on our arrivals, increase revenue for the department and guarantee tour volume for the resorts. Package retention (saving the sale), selling of dates, escalation of calls, retaining the business.

Training Hours (6 Weeks):

Orientation Day (Friday) –Arrive at our office by 9am EST. and plan to be onsite until approximately 12PM-12:30PM. You will show your two forms of ID to HR, pick up equipment, set up at home and be ready for virtual HR Orientation at 2:00pm EST – 5:00pm EST.

Weeks 1 - 3 (Class Training)– Monday through Friday 9am- 5pm EST

Weeks 4 - 6 (Academy)– Monday through Friday 11am-7pm EST

Post Training Schedule:

Schedule after training: 12:30 pm to 9pm EST (four days during the week)

Sundays - 10:30am to 7pm EST.

(Current hours are subject to change based on business needs.)

** Weekend Availability Required**

What You'll bring:

High School diploma or GED equivalent

Ability to work flexible shifts to include weekdays, evenings, and weekends to suit business needs.

1+ years of customer service, reservations, or equivalent experience a plus.

1+ years of call center experience preferred.

Proficient working with Microsoft Office is preferred.

Sales experience highly preferred.

Pay

New hire pay during the first 90 days is $18.00/hour.

After the 90 days the pay is $15.00/hour plus incentives with yearly earning potential up to 70K+.

*Only candidates from Orlando, FL area (within 50 miles) will be considered at this time*

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.