Reservation Coordinator

Nomad Temporary Housing; Phoenix (AZ); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Monthly commissions and bonuses

Paid time off

Office lunches and snacks

Paid holidays

Job summary

A reputable relocation company is seeking a full-time Reservations Coordinator to manage temporary housing solutions for clients. The role involves excellent communication and organizational skills to support relocating employees. Key responsibilities include sourcing suppliers, managing client leads, and providing outstanding customer service. Candidates should have a college degree and 1-3 years of relevant experience. The position offers competitive pay between $21 to $23 an hour, monthly bonuses, and various benefits, including paid time off and office perks.

Qualifications

• College Degree 2 or 4-year college degree is preferred.
• 1-3 years of customer service experience.
• Must have great attention to detail.

Responsibilities

• Work with clients to provide temporary housing options.
• Provide well-written emails consulting on housing options.
• Source and manage suppliers.

Skills

Excellent verbal and written communication skills

Strong organizational skills

Negotiation skills

Attention to detail

Ability to work autonomously

Proactive attitude

Customer service experience

Education

2 or 4-year college degree

Tools

Microsoft Outlook

Microsoft Word

Job description

Nomad Temporary Housing, a Global Corporate Relocation Company, Headquartered in San Diego with offices in Phoenix, Hong Kong, and London is looking for a Reservations Coordinator to join our growing organization.

This position is Full-time in a customer service support role.

Schedule: Monday-Friday, 8 hour shifts & 1 hour lunch. Shifts fluctuate between 5:30am PST and 6:00pm PST.

Responsibilities

• Working with established clients to provide optimal temporary housing options for relocating employees
• Provide well-written emails to clients consulting on temporary housing options
• Sourcing and managing suppliers
• Moderate amount of supply chain management
• Negotiation skills aimed to provide clients with attractive options
• Ensuring clients have arrived safely and handling any issues they have with the apartment
• Must be able to manage 8-10 client leads per day
• Answer incoming calls
• Provide support to our clients
• Other responsibilities, as assigned.

Qualifications

• College Degree 2 or 4-year college degree is preferred
• Excellent verbal and written communication skills
• Must be well-versed in Outlook and Microsoft Word
• 1-3 years of customer service experience
• Must have great attention to detail. If you have this, put 'have' in the subject line when replying.
• Strong organizational skills required
• Ability to work autonomously and take 'ownership' of situations
• Positive 'go-getter' attitude & Sense of Urgency are a must

Compensation

• $21 to $23 an hour
• Monthly commissions and bonuses
• Paid time off and paid holidays
• Office lunches & break room snacks and drinks