Research System Support Administrator - Research Administration

University of Kansas Medical Center; Kansas City (KS); On-site; USD 61,000 - 91,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

University of Kansas Medical Center is seeking a Research System Support Administrator to provide end user support for research systems and maintain quality data for clinical studies. The role includes creating records, training staff on data entry, and generating routine reports for projects approved by leadership.

Responsibilities include SOP development, system configuration, and coordination with vendors for updates while maintaining regulatory compliance and data security.

Qualifications

• 4 years’ experience in an academic or health-related research environment.
• Bachelor’s Degree in healthcare or a related field.
• Working knowledge of ICH/GCP guidelines for clinical trials.
• Experience with Clinical Trial Management Systems.

Responsibilities

• Provide end user support for systems managed by KU Research Administration.
• Create and maintain folders and records for clinical studies and projects.
• Develop and modify SOPs and system user manuals.
• Troubleshoot software issues and coordinate vendor interventions.
• Produce and distribute routine data reports and ensure data quality.

Skills

Organizational Skills

Education

Bachelor’s Degree in healthcare or related field

Job description

Position Title

Research System Support Administrator - Research Administration

Department

RI Research Systems Operations Research Systems Operations Department

Position Title

Research System Support Administrator - Research Administration

Job Family Group

Professional Staff

Job Description Summary

This individual will provide end user support for systems managed and supported by the University of Kansas Research Administration. This position will be responsible for creating and maintaining records, and support data quality, in e-Regulatory management systems for clinical studies; assist in training research staff in data entry and routine data management; conduct regular data quality checks; and generate routine data reports for projects approved by the Director as needed.

Key Roles and Responsibilities

80% Operational Support:

• Provide training for various levels of end users based upon vendor provided training materials.
• Works with system owners to develop needed reports for end users.
• Provides advanced reporting to customers using research systems.
• Troubleshoot and resolve software/application issues when they arise. Contact the vendor on all issues that require vendor intervention.
• Participate in internal quality assurance efforts and system performance monitoring.
• Responsible for creating and maintaining folders and records for individual clinical studies and other research projects.
• Create and modify overall menus/drop-down choices and templates to support functionality.
• Assists in the development and maintenance of Standard Operating Procedures (SOPs) and development of system user manuals related to the clinical information management systems.

20% Application Support:

• Update and maintain systems to remain compliant with federal and other regulatory guidelines.
• Manage software/application user roles and permissions. Create accounts and expire or remove termed accounts.
• Monitor software/application logs.
• Keep up with new features and modify the software/application configuration as needed.
• Work with the vendor to schedule updates.
• Work with the vendor to coordinate downtime, when the software/application is unavailable to end-users, as necessary.
• Work closely with Research Technical Support staff to provide reference information.
• Archive data, when necessary, understand the software/application data recovery process and support data security management.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice.

Required Qualifications

Work Experience

• 4 years’ experience in an academic or health-related research environment. Education may substitute for experience on a year for year basis

Preferred Qualifications

Education

• Bachelor’s Degree in healthcare or a related field.

Work Experience

• Working knowledgeable of ICH/GCP guidelines in regard to clinical trials.
• Experience with Clinical Trial Management Systems .

Skills

• Organizational Skills

Required Documents

• Resume/CV
• Cover Letter

Comprehensive Benefits Package

Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus ten paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available. https://www.kumc.edu/human-resources/benefits.html

Employee Type

Regular

Time Type

Full time

Rate Type

Salary

Compensation Statement

The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above.

Pay Range

$60,800.00 - $91,200.00

Minimum

$60,800.00

Midpoint

$76,000.00

Maximum

$91,200.00