Research Study Assistant

Columbia University Irving Medical Center; New York (NY); On-site; USD 48,000 - 50,000; Full time

Job summary

Columbia University Irving Medical Center (CUIMC) provides global leadership in scientific research, health and medical education, and patient care. The Research Study Assistant (RSA) will support clinical trials in the Department/Division of Surgery – Clinical Research Core, under supervision by the Budgets Coordinator and Senior Director.

Responsibilities include processing payments, data entry in university systems, communicating with participants and staff, following guidelines, and

Qualifications

• Bachelor's degree or equivalent in education, training and experience.
• Customer-service orientation and ability to collaborate with multiple stakeholders.
• Proficiency with Microsoft Office, including strong Excel skills.

Responsibilities

• Process research subject payment or compensation requests.
• Enter subject and visit data in University systems with minimal supervision; may include PHI and billing data.
• Maintain relationships with study subjects, clinicians, sponsors and research staff to support trials.
• Complete data entry activities with supervision as needed.
• Follow applicable federal, state and university guidelines.
• Coordinate study financial transactions including participant compensation.
• Prioritize multiple tasks with accuracy.
• Represent CUIMC research with culturally appropriate communication.

Skills

Customer-service orientation

Communication skills

Data entry

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Office

REDCap

Qualtrics

Job description

Overview

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: 48,000-50,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Columbia University Irving Medical Center (CUIMC) provides global leadership in scientific research, health and medical education, and patient care. Working in the Department/Division of Surgery – Clinical Research Core, under the direction of the Budgets Coordinator and Senior Director, the Research Study Assistant (RSA) will provide administrative support to clinical trials managed by the Department/Division.

Responsibilities

• Process research subject payment or compensation requests.
• Accurately enter subject information and research visit information in University systems and tracking logs with minimal supervision. Data entry may include Protected Health Information (PHI), clinical and billing or other administrative data.
• Effectively communicate and maintain relationships with potential study subjects, participants, clinicians, other health care providers, sponsors, and research office staff to support the successful administration of clinical trials.
• Complete data entry activities with supervision and support as needed.
• Understand and follow federal, state, and university guidelines as applicable.
• Coordinate financial transactions related to the study, including but not limited to compensation to study subjects for their participation and helping them to troubleshoot any issues.
• Manage and prioritize multiple tasks simultaneously with accuracy.
• Represent Columbia University Irving Medical Center research as one of its frontline health research personnel and commit to using culturally appropriate communication methods.
• Perform other related duties and responsibilities as assigned/requested.

Minimum Qualifications

• Bachelor's degree or equivalent in education, training and experience.
• Must possess a customer-service orientation, with the ability to interact and collaborate positively, constructively, and effectively with multiple stakeholders.
• Working knowledge of Microsoft Office, including strong Excel skills.

Preferred Qualifications

• Bi-lingual (Spanish and English)
• Familiarity with Columbia health and research systems
• Education in a scientific, health-related, or business administration program or experience with observational research or in laboratory settings
• Experience with electronic medical records and/or research data entry, including REDCap and Qualtrics.

Equal Opportunity Employer / Disability / Veteran. Columbia University is committed to the hiring of qualified local residents.