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Serve AI is building deterministic enterprise AI infrastructure focused on grounded, auditable results. The role centers on research to push accuracy within a fully reproducible and explainable framework, ensuring every step can be audited and validated.
You will design experiments, reproduce claims, and report findings with precision, then hand off validated methods to the engineering team for production use.
Serve AI is building the next generation of enterprise intelligence infrastructure for organizations that cannot afford hallucinations, inconsistent outputs, or black box AI. Our deterministic intelligence platform delivers fast, traceable, and auditable answers that organizations can trust across regulated, security conscious, and mission critical environments.
Unlike traditional AI systems that generate probabilistic responses, Serve AI is designed around deterministic execution. Every answer is grounded in verified enterprise knowledge, providing organizations with consistent, explainable, and repeatable results while maintaining complete control over their data and deployment.
We are backed by JAM Fund and a network of investors and executives from leading technology companies including Google, Microsoft, Meta, NVIDIA, OpenAI, Anthropic, DoorDash, Toast, Tesla, CAA, and Major League Baseball.
As an early stage company, every employee has the opportunity to make a meaningful impact. We move quickly, value ownership over bureaucracy, and look for people who enjoy solving difficult problems, building systems from scratch, and helping define the future of enterprise AI. If you thrive in environments where your work directly influences customers, products, and company growth, you'll fit right in.
The role
Our answer path is deterministic by design: learned components route, plan, and verify, but a symbolic assembler not a model produces the final output, and every step has to be reproducible and explainable. Your job is to push what that architecture can doclosing known accuracy gaps, testing new representation techniques, validating claimed results before anyone trusts themwithout ever trading the determinism guarantee for a marginal accuracy gain. This is a research role with teeth: findings have to survive reproduction before they change anything downstream.
What you'll own
What success looks like
What you'll bring