Research Partner Facilitator

Carnegie-Learning; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Flexible work arrangements

Paid time off

Parental Leave

Free CL products for employees

Quarterly Wellness Incentives

Employee Activities

Job summary

Carnegie Learning seeks a Research Partner Facilitator to manage school district partnerships, coordinate research activities, and ensure regulatory and data sharing compliance. You will onboard partners, guide study designs to fit district needs, and maintain strong cross-team collaboration to deliver successful research experiences.

Based in Pittsburgh, this role requires travel, strong communication, and a passion for education research.

Qualifications

• Bachelor’s degree required.
• 3+ years in education, customer success, or related setting.
• K-12 education experience a plus.
• Experience in research environments a plus.
• Strong planning and time-management skills.
• Excellent written, verbal, and presentation abilities.

Responsibilities

• Establish and maintain partnerships with key stakeholders (internal and external).
• Facilitate communication and support relationship with partners regarding research participation and results.
• Maintain complete documentation of school district participation steps.
• Identify partner needs and create recommendations to ensure successful projects.
• Monitor engagement and mitigate barriers for ongoing partnerships.
• Schedule and lead regular partnership meetings; develop action steps.
• Plan district site visits for research activities as needed.
• Communicate with cross-team stakeholders to align messaging.
• Stay informed on national/local trends in educational research and funding.
• Develop collaborative relationships across departments to represent the customer perspective.
• Facilitate internal conversations to ensure clear messaging.

Skills

Education background

Project management

Customer success

Communication skills

Domestic travel

Education

Bachelor's degree

Job description

Research Partner FacilitatorWHAT WE SEEKThe Research Partner Facilitator will work closely with key stakeholders to ensure successful research partnerships with school districts, schools, teachers, students, and other research participants. Through consistent communication and interactions across teams, the Research Partner Facilitator will identify and recruit districts or schools to be research partners, guide the onboarding for successful partnership and manage the relationship throughout the research project. This includes tracking and responding to any district regulatory requirements or concerns such as managing research applications and data sharing agreements and facilitating regular check-ins to ensure successful research projects and satisfactory experiences. The Research Partner Facilitator will work with others on the research team to ensure that study designs are acceptable to research partners and will guide appropriate modifications to suit district needs, limitations, and situations. They will also communicate with other departments to promote and inform them of research methods, goals and participants as well as outcomes. They will collaborate with key stakeholders across the organization to ensure full customer support.An effective Research Partner Facilitator will have a strong background in education, project management, and/or customer success, ideally with some knowledge of research processes. This position requires a solution-oriented mindset, strong communication skills, and the ability to flexibly engage diverse partners and engage across teams.This position is full-time and will report to the Senior Director of Learning Engineering.WHAT YOUR DAY WILL LOOK LIKEEstablish and maintain partnerships with key stakeholders (internal and external) and use those partnerships to ensure a successful research partnershipFacilitate communication and support relationship with partners regarding research participation, research needs, and resultsMaintain clear and complete documentation of completed steps required for school district participation in studiesIdentify partner needs and create recommendations and resources to ensure successful completion of research projectsMonitor project engagement with existing partners, and work to identify and mitigate potential barriers for ongoing partnership success.Schedule and facilitate regular partnership meetings with customers and develop action steps to address identified challengesPlan and schedule district site visits for research activities, as neededCommunicate regularly with key stakeholders cross-team within the company, including customer success team, sales, professional learning, and research project teams.Remain informed of national and local trends in educational research and funding opportunities to influence research developmentMaintain complete, accurate, and up-to-date profiles of identified research partnersDevelop and use collaborative relationships across departments to represent the customer perspective and influence the development of customer-centered collaborations that ensure intuitive and appropriate user experiencesFacilitate internal conversations with customer teams to maintain clear messaging and collaboration across servicesSeek to grow educational research nationally by collaborating with national consortiums that develop national research networksDomestic travel 10-15%Perform other duties as assignedWHAT SHOULD BE IN YOUR BOOKBAGBachelor’s degreeThree or more years of experience in an education, customer success, or related setting or equivalentExperience in K-12 educational environments is a plusExperience in research environments also a plusHighly organized and strong project management skillsAbility to understand school and district infrastructure including technology environments and managementStrong people skills and ability to identify customer needsStrong interpersonal skills, ability to communicate professionally, persuasively, and confidently over phone, e-mail, and in-personExcellent planning and time management skillsSolution-oriented mindset and ability to advocate successful partnershipsExcellent written, verbal, and presentation skills, with ability to present to stakeholders at multiple levelsWHAT GIVES US PURPOSEOthers teach what; we teach why. For over 25 years, Carnegie Learning has developed solutions that help students achieve Aha moments and set them up for long-term learning success. We’re driven to find new, better ways to support teachers and reach more students, so we put our leading cognitive science research and real-world insights into solutions for how students think, learn, and do their best. This is a key part of our commitment to helping teachers spark student curiosity. As a Carnegie Learning team member, you’ll work alongside a team of passionate individuals dedicated to making a real difference in the lives of students and educators.WHAT WE PROVIDEHolistic WellbeingAn inclusive range of Health Insurance optionsShort-Term and Long-Term Disability Insurance at no cost to youFostering JoyFlexible work arrangements with our Work From Anywhere PolicyYour Time, Your Way - paid time off that you can use as you see fit to recharge and nurture your personal lifeEmpowering ParenthoodPaid Parental LeaveReduced working hours on full pay for soon-to-be and new parentsFree access to CL products for employees and their childrenA Place for ConnectionQuarterly Wellness IncentivesMonthly employee activities + recognition programEmployee Allyship Groups (EAGs)WHAT WE BELIEVEWe celebrate the unique attributes, characteristics, and perspectives that define each person's individuality. This fusion of perspectives enriches our collective knowledge, fosters innovation, and empowers us all. Together, we can collectively and more effectively address issues that face our business and industry. If our commitment to building an inclusive workplace resonates with you, we invite you to join our mission and welcome you to apply with us. Carnegie Learning is an Equal Opportunity Employer, including veterans and individuals with disabilities.