Research Operations Manager - Comprehensive Integrated Research Operations (CIRO)

University of Kansas Medical Center; Kansas City (KS); On-site; USD 81,000 - 121,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Life insurance

Job summary

University of Kansas Medical Center seeks a Research Operations Manager for the Comprehensive Integrated Research Operations (CIRO) group. This role provides leadership over operational and administrative functions to support the research enterprise and advances departmental and institutional priorities.

The position oversees staffing, budgeting, procurement, onboarding, and process improvement, partnering with departmental leadership to implement strategic initiatives and maintain systems such

Qualifications

• Eight (8) years of progressively responsible experience in research administration or research operations.
• Experience supervising and managing personnel or teams.

Responsibilities

• Manage and oversee a team of Research Operations staff responsible for supporting departmental administrative, operational, and research support activities.
• Develop organizational staffing plans and ensure employees are appropriately recruited, onboarded, trained, supervised, and evaluated.
• Foster employee development and engagement while addressing performance concerns as needed.
• Serve as an operational partner to departmental leadership in planning, implementing, and advancing strategic initiatives that support the research mission.
• Develop, implement, maintain, and continuously improve administrative processes, workflows, standard operating procedures (SOPs), and operational resources, which may include SharePoint sites, training materials, reference guides, centralized documentation, and other tools that support research operations.
• Oversee and coordinate research operations functions, which may include faculty, staff, and student recruitment and onboarding; personnel actions; procurement and travel support; Workday training support; and other administrative activities that support departmental research programs.
• Manage departmental administrative resources and research support programs and partner with departmental leadership on budgeting, resource planning, operational decision-making, and implementation of departmental initiatives.
• Responsibilities may include oversight of internal funding programs, shared resources, operational systems, space and resource allocation, and other activities that support the research enterprise.
• Assist with providing strategic financial stewardship and fiscal oversight of departmental and institutional resources that advance the organization's research mission.
• Direct the management, monitoring, and monthly reconciliation of more than $40 million in internal funding commitments, ensuring accuracy, compliance, and responsible resource allocation.
• Develop and maintain research operational metrics, dashboards, reports, and analyses to support leadership decision-making, resource planning, process improvement, and evaluation of departmental initiatives.
• Serve as a primary operational liaison for faculty, research staff, trainees, institutional partners, and administrative offices, facilitating communication, coordination, and delivery of research support services.
• Evaluate operational effectiveness, identify opportunities for improvement, and recommend and execute solutions that support evolving departmental and organizational priorities.
• Ensure departmental policies, procedures, and activities are conducted in accordance with KUMC policies and applicable local, state, and federal laws and regulations.
• Lead or participate in special projects and perform other duties as assigned in support of departmental, institutional, and research enterprise priorities.

Skills

Problem solving

Communication

Organization

Time management

Attention to detail

Leadership

Computer skills

Customer service

Education

Master’s degree

Tools

REDCap

Canva

MS Project

Emma

Job description

Research Operations Manager - Comprehensive Integrated Research Operations (CIRO)

The Research Operations Manager in Comprehensive Integrated Research Operations (CIRO) provides leadership and oversight for operational and administrative functions that support the institution's research enterprise. Working closely with departmental leadership, faculty, staff, and institutional partners, this position develops, implements, and continuously improves processes, systems, and resources that enable efficient research operations and support departmental and institutional research priorities.

Job Description

Job Responsibilities

• Manage and oversee a team of Research Operations staff responsible for supporting departmental administrative, operational, and research support activities.
• Develop organizational staffing plans and ensure employees are appropriately recruited, onboarded, trained, supervised, and evaluated.
• Foster employee development and engagement while addressing performance concerns as needed.
• Serve as an operational partner to departmental leadership in planning, implementing, and advancing strategic initiatives that support the research mission.
• Develop, implement, maintain, and continuously improve administrative processes, workflows, standard operating procedures (SOPs), and operational resources, which may include SharePoint sites, training materials, reference guides, centralized documentation, and other tools that support research operations.
• Oversee and coordinate research operations functions, which may include faculty, staff, and student recruitment and onboarding; personnel actions; procurement and travel support; Workday training support; and other administrative activities that support departmental research programs.
• Manage departmental administrative resources and research support programs and partner with departmental leadership on budgeting, resource planning, operational decision-making, and implementation of departmental initiatives.
• Responsibilities may include oversight of internal funding programs, shared resources, operational systems, space and resource allocation, and other activities that support the research enterprise.
• Assist with providing strategic financial stewardship and fiscal oversight of departmental and institutional resources that advance the organization's research mission.
• Direct the management, monitoring, and monthly reconciliation of more than $40 million in internal funding commitments, ensuring accuracy, compliance, and responsible resource allocation.
• Develop and maintain research operational metrics, dashboards, reports, and analyses to support leadership decision-making, resource planning, process improvement, and evaluation of departmental initiatives.
• Serve as a primary operational liaison for faculty, research staff, trainees, institutional partners, and administrative offices, facilitating communication, coordination, and delivery of research support services.
• Evaluate operational effectiveness, identify opportunities for improvement, and recommend and execute solutions that support evolving departmental and organizational priorities.
• Ensure departmental policies, procedures, and activities are conducted in accordance with KUMC policies and applicable local, state, and federal laws and regulations.
• Lead or participate in special projects and perform other duties as assigned in support of departmental, institutional, and research enterprise priorities.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice.

Required Qualifications

Work Experience

• Eight (8) years of progressively responsible experience in research administration or research operations.
• Relevant education may be substituted for experience on a year-for-year basis.
• Experience supervising and managing personnel or teams.
• Experience managing projects, initiatives, or process improvement efforts.

Preferred Qualifications

Education

• Master’s degree in a relevant field.

Work Experience

• Two (2) years of experience working in higher education or a healthcare institution.
• Experience with business technology tools (e.g., REDCap, Canva, MS Project, Emma).
• Experience with procurement processes and vendor management preferred.
• Experience with budget development and financial oversight.

Skills

• Problem-solving
• Communication
• Organization
• Time management
• Attention to detail
• Leadership
• Computer skills
• Customer service

Required Documents

Resume Cover Letter

Comprehensive Benefits Package

• Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan.
• Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available.
• Paid time off, including vacation and sick, begins accruing upon hire, plus ten paid holidays.
• One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment.
• A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available.

https://www.kumc.edu/human-resources/benefits.html

Employee Type

Regular

Time Type

Full time

Rate Type

Salary

Compensation Statement

The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above.

Pay Range

• $80,600.00 - $120,900.00
• Minimum $80,600.00
• Midpoint $100,800.00
• Maximum $120,900.00

Mission

The mission of the University of Kansas Medical Center is to improve lives and communities in Kansas and beyond through innovation in education, research, and health care.

Equal Opportunity

The University of Kansas Medical Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ethnicity, ancestry, age, protected veteran or disability status, marital status, parental status, or genetic information.

Under Kansas state law, certain KUMC positions are subject to disability preference. For positions subject to this requirement, KUMC will offer an interview to a person who has applied for an open position who is qualified, with or without reasonable accommodation, to meet the performance standards of the position and who has presented acceptable proof of disability.

If the position you apply for is subject to the disability preference requirement, you will be asked to provide information in support of your request for disability preference when you complete the application for employment.

http://policy.ku.edu/IOA/nondiscrimination

https://kumc-publicpoliciesandprocedures.policystat.com/policy/8446235/latest/

https://civilrights.ku.edu/annual-security-and-fire-safety-report

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

https://www.laborposters.org/federal/1606-federal-pay-transparency-poster.htm