Research Investigator

USA Express Legal & Investigative Services, Inc; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

USA Express Legal & Investigative Services, Inc. is seeking a full-time Research Investigator based in the Los Angeles area. The role involves conducting fact-finding for litigation and claims, preparing detailed reports, and supporting surveillance activities.

Ideal candidates will have strong research skills, excellent communication abilities, and a background in legal, insurance, or law enforcement. The position requires a commitment to legal and ethical standards while managing multiple assignments effectively.

Qualifications

• Strong foundation in Research and data analysis.
• Experience with R&D and In Vivo methodologies.
• Excellent written and verbal communication skills.
• High attention to detail and integrity.

Responsibilities

• Conduct fact-finding for litigation and claims matters.
• Gather records and interview witnesses.
• Prepare detailed reports and maintain case documentation.
• Collaborate with legal and insurance professionals.

Skills

Research methodologies

Data analysis

Excellent communication

Attention to detail

Integrity and discretion

Education

Associate’s or Bachelor’s degree in related field

Job description

Company Description

USA Express Legal & Investigative Services, Inc. is a litigation support provider offering services such as process serving, full-scale investigations, attorney services, records retrieval, subpoena preparation, and insurance claims investigations. The company supports insurance carriers, law firms, and private clients with specialized services including digital copy services, court filings, and nationwide personal injury investigations. USA Express also conducts surveillance and infidelity investigations for private parties. With over 25 years of experience, the organization emphasizes accuracy, speed, and sensitivity to each client’s unique needs, regardless of case size or complexity.

Role Description

This is a full-time, on-site Research Investigator role based in the Los Angeles Metropolitan Area. The Research Investigator will conduct fact-finding for litigation and claims matters, including gathering records, interviewing witnesses, and supporting surveillance activities under direction. The role involves planning and executing investigative research, analyzing findings, preparing detailed reports, and maintaining accurate case documentation. The Research Investigator will collaborate with attorneys, insurance professionals, and internal teams to clarify objectives, timelines, and evidentiary needs. The position requires strict adherence to legal, ethical, and confidentiality standards while managing multiple assignments in a fast-paced environment.

Qualifications

• Strong foundation in Research, including information gathering, data analysis, and documentation of investigative findings.
• Experience or familiarity with Research and Development (R&D) and In Vivo methodologies, including applying structured methods to real-world investigations.
• Excellent written and verbal communication skills, with the ability to prepare clear, concise reports and testify to findings when needed.
• High attention to detail, integrity, and discretion in handling sensitive and confidential information.
• Ability to work on-site in the San Fernando Valley Area, manage time effectively, and prioritize multiple cases.
• Preferred: Prior investigative, legal, insurance, or law enforcement experience; knowledge of litigation processes and claims workflows.
• Preferred: Associate’s or Bachelor’s degree in criminal justice, forensic science, chemistry, or a related field, or equivalent practical experience.