Research Associate

eightsleep; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Equitable compensation

Health, dental, vision benefits

401(k) plan

Employee equity participation

Job summary

eightsleep is looking for a Research Associate to manage research studies related to product validation and feature development. You will handle data collection and communicate with subjects to ensure high-quality research practices.

Ideal candidates will have at least one year of experience in human factors research, a Bachelor's degree in a related field, and superior communication skills. The position involves frequent night and weekend work to support research activities and responsibilities.

Qualifications

• 1+ years experience running human factors research or user testing.
• Basic understanding of hardware, software, and firmware for data collection purposes.
• Willing to work night shifts and weekends for study setup.

Responsibilities

• Manage the day-to-day operation of research studies.
• Collect data to meet product decision deadlines.
• Maintain accurate study records and regulatory documentation.

Skills

Human factors research

User testing

Data collection

Superior communication skills

Time management

Education

Bachelor's Degree in Biomedical Engineering or related field

Tools

Google suite

Command line tools

Python

Job description

The role

That is why Eight Sleep is looking for a hands‑on, highly‑organized and detail‑oriented Research Associate to manage research studies for the company, including studies related to internal product validation, new prototype testing, new feature development, and large‑scale external validation studies. You will be responsible for hands‑on data collection, preparing the operational aspects of the study, and communicating frequently with subjects to ensure studies are completed efficiently with the highest quality while also following human research practices. This position has high potential for growth to learn experimental design, writing of white papers and peer‑reviewed papers, sensor engineering, and coding/data analysis.

How you'll contribute

• Subject recruitment, screening & scheduling: recruit subjects for internal studies & build out Eight Sleep’s beta tester group & lab tester databases for improved efficiencies & workflows.
• Data collection & trial management:
  • Manage the day‑to‑day operation of research studies, from IRB submissions, recruitment, scheduling, reminder emails and calls, equipment ordering, etc.
  • This job involves large amounts of data collection; you may be asked to spend 80-90% of your time collecting data to meet product decision deadlines.
  • During sleep studies, the role will be responsible for study setup and email/phone responses between 6‑9 PM on weeknights and monitoring data over weekends.
• Data management:
  • Maintain accurate study records and regulatory documentation in accordance with IRB and HIPAA guidelines.
  • Perform quality assurance of all collected data to ensure completeness and accuracy of information; follow up with subjects to resolve problems, address queries or clarify data collected.

What you need to succeed

• 1+ years experience running human factors research, user testing or in‑person human research studies
• Experience with prototype hardware, software, Google suite, and command line tools
• Basic understanding of hardware, software, and firmware for data collection purposes
• Superior communications skills, excellent time management & organizational skills, high attention to detail, and ability to quickly adapt to changes
• Willing to work nights & weekends for study setup and checks.
• Willing to locally travel to users’ houses (i.e. must have a car) to set up the Pod for testing.
• Able to lift ~25 pounds and to change the Pod cover & sheets on a mattress, etc.
• Bachelor’s Degree or equivalent in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Human Physiology, Psychology, Neuroscience, Computer Science (or related field).

Preferred

• 2+ years experience working in wearable devices, medical devices, or in industry related to tech that measures/monitors humans.
• Experience running small and large‑scale user research studies testing, including in‑person and decentralized
• Experience coding in Python
• Previous experience working with a startup
• Experience delivering informed consents & following HIPAA guidelines for data management.

Benefits

• Equitable compensation and continuous equity investment – equity participation to every full‑time team member with periodic equity refreshments based on performance.
• Immediate responsibility and accelerated career growth – work on substantial projects that directly impact product success.
• Collaboration with exceptional talent – work alongside world‑level researchers and engineers.
• Your own Pod – every employee receives their own Pod product.
• Additional benefits – health, dental, vision, 401(k), and other standard corporate benefits.

At Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.