Research Assistant, Customer Feedback Phone Surveys

The Pennsylvania State University; State College (Centre County); Hybrid; USD 20,664 - 30,307; Part time

Benefits offered by this job

Telephones provided

Job summary

The Pennsylvania State University’s Department of Marketing at the Smeal College of Business seeks undergraduate research assistants to support a phone-based customer feedback project. You will collaborate with graduate students and faculty researchers; telephones will be provided.

Duties include conducting phone surveys, recording notes after each call, and working in an assigned office or remotely from a quiet location with a stable internet/phone connection.

Qualifications

• Strong English language and communication skills.
• Ability to work independently and manage tasks under pressure.
• Adaptability to different situations.
• Commitment to confidentiality.

Responsibilities

• Conduct phone surveys with customers.
• Record notes after each call.
• Work either in an assigned office or remotely from a quiet location with a stable internet/phone connection.

Skills

Strong English speaker

Strong communication skills

Independent and able to manage tasks

Adaptability

Confidentiality

Job description

The Pennsylvania State University’s Department of Marketing at the Smeal College of Business seeks undergraduate research assistants to support a phone-based customer feedback project. You will collaborate with graduate students and faculty researchers; telephones will be provided.

Duties include conducting phone surveys, recording notes after each call, and working in an assigned office or remotely from a quiet location with a stable internet/phone connection.