Research Analyst, Survey Operations

Tunnl; Washington (District of Columbia); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Flexible hybrid work policy

Paid time off

Job summary

Tunnl in Washington, DC seeks a Research Analyst to join its Research & Data Operations team to support design, processing, and quality of research instruments.

You will partner with Account Management to execute quantitative and qualitative studies, including surveys, focus groups, recruitment, and guides.

The ideal candidate is a detail-focused self-starter who wants to grow technical and analytical skills in survey research and microtargeting.

Qualifications

• 0–2 years of experience in survey research, market research, marketing or communications campaigns, analytics, or equivalent (internships or academic experience considered)
• Strong attention to detail and communication skills with demonstrated ability to catch and resolve errors
• Comfort working with structured data and large datasets
• Proactive team player that wants to join a high performing team and is curious about research

Responsibilities

• Collaborate Across Teams: Work with Account Management, Strategic Research, and Product teams; join internal and client meetings, take notes, and support follow-ups; learn how different teams contribute to delivering client value

Skills

Survey research

Data analysis

Attention to detail

Communication

Team player

Tools

SQL

Python

R

Spreadsheets

Job description

About Tunnl

Tunnl is building a future where artificial intelligence enables organizations to connect meaningfully with the people who matter most. We help organizations conduct research at scale, define the right audiences, surface real-time insights, identify optimal communication channels, and measure changing attitudes over time.

Tunnl serves brands, agencies, and advocacy groups alike - organizations navigating complex communications, reputational, and regulatory landscapes. These teams need smarter, faster ways to make audience-informed decisions that stand up to scrutiny and resonate across stakeholder groups. Whether you're building a brand, shaping public opinion, managing risk, or launching a new initiative, Tunnl empowers you to move from insight to impact with clarity & confidence.

Role Overview

Tunnl is hiring for a Research Analyst to join it's Research & Data Operations team to support the design, processing, and quality of it's research instruments. The Research & Data Operations team is composed of Tunnl's in-house experts across research operations, audience building, and audience activation workflows.

The research analyst will partner with Account Management teams to support the execution of both quantitative and qualitative research projects, including survey design, fielding, and QC as well as coordinating focus groups & IDIs including recruitment, designing discussion guides, and arranging venues.

The ideal candidate is a motivated self-starter who enjoys solving problems, works well in fast-paced environments, takes pride in getting the details right, and is eager to build technical and analytical skills in survey research and microtargeting. Candidates must be located in the DC-area.

Core Qualities

Attention to Detail

• You catch errors others miss
• You take pride in accuracy and clean work

Problem Solving Initiative

• You don’t wait to be told what to do
• You see a problem and try to solve it

Communication & Collaboration

• You can explain complex ideas simply and clearly
• You are comfortable asking questions when something isn’t clear

Curiosity & Learning Mindset

• You are eager to learn new tools, concepts, and workflows
• You are humble and open to feedback

Understanding the “Why”

• You look beyond the task to understand the real goal
• You think about how your work impacts the bigger picture

Responsibilities

Collaborate Across Teams

• Work with Account Management, Strategic Research, and Product teams
• Join internal and client meetings, take notes, and support follow-ups
• Learn how different teams contribute to delivering client value

Work with Data & Research Tools

• Help validate datasets and review outputs for accuracy
• Assist with data formatting, tagging, and basic processing
• Learn how survey data is collected, structured, and analyzed

Build Skills & Improve Processes

• Follow internal workflows and quality control processes
• Document issues and help improve team processes over time
• Continuously develop technical, analytical, and communication skills

Support Research & Client Deliverables

• Assist in preparing client-facing materials such as data summaries (toplines, crosstabs), slide decks, and memos
• Ensure outputs are accurate, well-formatted, and easy to understand
• Support teams in turning data into clear, actionable insights

Support Survey Execution

• Assist with survey programming and testing (e.g., logic, skips, quotas)
• Monitor fieldwork and flag unusual patterns or issues
• Conduct quality checks on surveys and data outputs

Required Qualifications

• 0–2 years of experience in survey research, market research, marketing or communications campaigns, analytics, or equivalent (internships or academic experience considered)
• Strong attention to detail and communication skills with demonstrated ability to catch and resolve errors
• Comfort working with structured data and large datasets
• Proactive team player that wants to join a high performing team and is curious about research

Preferred Qualifications

• Experience in public affairs, brand insights, political campaigns, or market research
• Familiarity with concepts like survey weighting, quotas, probabilities, and more
• Exposure to reporting outputs such as banners, crosstabs, memos, or presentation decks
• Exposure to different programming languages, like SQL, R, Python, etc.
• Strong written communication skills for summaries and client-facing outputs

What Success Looks Like

• Your work is accurate, organized, and reliable
• You proactively catch and fix issues before they elevate
• You become a trusted support partner to your team
• You develop stronger technical and analytical skills over time
• You begin to contribute ideas — not just execute tasks

Why You Should Apply:

• Join a team driven by curiosity, teamwork, integrity, and a shared passion for solving big challenges.
• A friendly, welcoming, and supportive culture with regular social and team events.
• Comprehensive benefits with excellent medical, vision, and dental coverage.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Employer-paid life insurance & short-term & long-term disability, with other voluntary additional coverage available (accident, critical illness, hospital indemnity).
• Flexible hybrid work policy.
• Flexible paid vacation plus 80 hours of paid sick leave.
• 10 paid company holidays per year.
• 401(k) plan with 100% match up to 3%, plus 50% match up to 5% (subject to IRS limits).
• Cell phone reimbursement stipend.
• Monthly parking or commuter stipend for VA-based employees.