RESEA COORDINATOR - 11032026- 82368
State of Tennessee
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Job summary
State of Tennessee seeks an experienced Workforce Services professional in Johnson City, TN to coordinate and deliver services across SNAP E&T, RESEA, H-2A Housing Inspection, and Wagner-Peyser programs.
You will conduct eligibility assessments, connect job seekers with training, and collaborate with statewide partners to meet performance goals while working in both virtual and in-person settings.
Qualifications
- Bachelor's degree in human services, Social Work, Business Administration, or related field; or equivalent work experience.
- Minimum of 2 years of experience in a role involving direct public engagement, customer service, or workforce development.
- Substitution of Experience for Education: experience in customer service-related fields may substitute for education on a year-for-year basis.
Responsibilities
- Perform intake and assessments to develop employment plans and verify eligibility.
- Connect participants to training, education, and support services; build partnerships with community organizations and workforce partners.
- Support performance outcomes; maintain documentation and ensure compliance with state and federal requirements.
- Deliver labor exchange services and employer engagement across multiple job center sites.
Skills
Education
Tools
Job description
Opening Date/Time 11/3/2026 12:00AM Central Time
Opening Date/Time 11/3/2026 12:00AM Central Time
Closing Date/Time 11/09/2026 11:59PM Central Time
Salary (Monthly) $4,098.00
Salary (Annually) $49,176.00
Job Type Full-Time
City, State Location Johnson City, TN
Department Labor and Workforce Development
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF LABOR & WORKFORCE DEVELOPMENT, WASHINGTON COUNTY
For More Information, Visit The Link Below
https://www.tn.gov/workforce/careers.html
Education and Experience: Graduation from an accredited college or university with a bachelor's degree in human services, Social Work, Business Administration, or a related field; or equivalent work experience. A minimum of 2 years of experience in a role involving direct public engagement, customer service, or workforce development.
Substitution of Experience for Education: Experience in a customer service-related field such as, social service, community development, and retail customer service may be substituted on a year for year basis.
Necessary Special Qualifications: Possession of a valid motor vehicle driver's license
Under general supervision, is responsible for performing advanced professional workforce services across multiple programs within the Workforce Services Division. Responsible for specific program areas including: SNAP Employment & Training (E&T), RESEA (Reemployment Services and Eligibility Assessment), H-2A Housing Inspection, Wagner-Peyser (AJC Workforce Services) to support statewide workforce initiatives through direct service delivery, program administration, outreach, compliance, and partnership coordination. Positions require flexibility, mobility, and engagement in both virtual and in-person environments.
- Conduct participant intake and assessments to develop individualized employment plans and verify eligibility and provide case management services
- Connect participants to training, education, and support services, Build partnerships with community organizations, educational institutions, and workforce partners.
- Support performance outcomes such as: Measurable Skills Gains, Credential attainment, Employment and retention outcomes. Maintain accurate documentation and ensure compliance with state and federal requirements
- Conduct eligibility assessments for unemployment insurance claimants by guiding participants through RESEA program requirements and service plans. Provide referrals to workforce and training resources and explain program policies and compliance expectations.
- Document services and outcomes in case management systems and collaborate with UI staff, AJC teams, and leadership. Support reporting, scheduling, and continuous improvement efforts
- Travel statewide to inspect agricultural worker housing and ensure compliance with federal and state safety and health standards.
- Inspect facilities including water, sanitation, electrical systems and living conditions and document findings through reports, notes and photographs. Work with employers to resolve deficiencies and achieve compliance. Conduct follow-up inspections and respond to complaints. 7. Support program administration and regulatory coordination.
- Deliver labor exchange services including: Job matching and placement, Career counseling and coaching, Resume and interview preparation.
- Provide services across American Job Center tiers (hub, comprehensive, affiliate, and outreach sites). Conduct outreach in rural and underserved communities by supporting employer engagement, recruitment, and workforce solutions.
- Utilize systems such as Jobs4TN (Virtual One Stop), Zendesk, and Microsoft Teams. Contribute to performance metrics including employment, retention, and engagement and ensure compliance with WIOA, Wagner-Peyser, and Equal Opportunity.
- Customer Focus
- Collaborates
- Tech Savvy
- Communicates EffectivelyDrives Results
- Law and Government
- Personnel and Human Resources
- Information Technology
- Customer and Personal Service
- Administration and Management
- Active Learning and Listening
- Service Orientation
- Complex Problem Solving
- Coordination
- Critical Thinking
- Written Comprehension
- Deductive Reasoning
- Inductive Reasoning
- Problem Sensitivity
- Information Ordering
- Personal Desk/Laptop
- Cellular Phone
- Printer
- Portable Monitor
- Portable Scanner
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
- Agencies may allow an exception based on other factors.
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