RES DISTRICT MANAGER - AMERICAN AIRLINES PHX

Compass Group, North America; Phoenix (AZ); On-site; USD 117,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Holiday Time Off

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Eurest, part of Compass Group, is seeking a Resident District Manager for the PHX American Airlines lounge program. You will lead a large multi-unit dining account open seven days a week and ensure exemplary guest and client service in a fast-paced airport environment.

You will manage the account team, drive profitability and safety, and work with leadership to plan and forecast, budget, and rebid opportunities while maintaining the highest standards.

Qualifications

• Bachelor's degree and at least 3 years of management experience.
• Experience in large-volume hotel food & beverage operations.
• Strong customer service, business and financial acumen.
• Excellent communication, multi-tasking, and organizational skills.
• Proven leadership and team-building abilities.

Responsibilities

• Lead a diverse team at a large account to provide top-notch service.
• Drive profitability, safety and employee engagement across the account.
• Participate in district leadership and share standard processes.
• Weigh decisions for risk/reward with team input.
• Foster transparency, education, safety and accountability.
• Meet client needs, retain the account and support rebid opportunities.
• Ensure compliance with policies and conduct unit audits.
• Own financial results and assist in reporting, forecasting and budgeting.
• Ensure consistent and fair administration of all policies.

Skills

Leadership

Customer service

Financial acumen

Initiative

Communication

Multi-tasking

Organization

Education

Bachelor's degree

Tools

POS software

Microsoft Office

Job description

Eurest

Position Title: RES DISTRICT MANAGER - AMERICAN AIRLINES PHX

Salary: 117000 - 120000

Other Forms of Compensation: 30% Bonus Potential

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

Take your career to new heights with Eurest! We are seeking an experience Food & Beverage leader to join our PHX airport based team (supporting American Airlines' dynamic lounge operations in a very dynamic airport environment!) The Resident District Manager will manage this large multi-unit dining account; the airline clubs are open 7 days a week. This is highly visible account location for the American Airlines brand; delivering exceptional guest and client service is of paramount importance. The RDM leads a sizeable team and ensures the lounge operations provide exemplary guest service, each and every day. You will serve as our point of contact for the clientas well as lead the team within the account and manage the overall operation. You will provide planning and clearly defined expectations to achieve operational and financial goals in a very fast paced environment!

Key Responsibilities

• Leads, manages, and encourages a diverse team at a large account, with the goal of providing top-notch service to the client and to the guests.
• Drives and develops self and team; builds strong relationships with the client(s) and achieves key performance indicators (profitability, safety, employee engagement, etc.)
• May serve on district leadership team, and participate in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community
• Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
• Develops a culture of transparency, understanding, education, safety, and accountability at the account
• Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed
• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
• Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures

Preferred Qualifications

• Bachelor's degree and minimum of three (3) years of management experience, preferably in large volume hotel food & beverage operation, hospitality management, conference center management.
• Is well-versed in all aspects of foodservice management with a proven track record of success
• Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
• Champions the inclusion mindset, and is proactive, positive, professional, and resilient
• Excellent computer skills and proficiency with Microsoft Office suite and POS software

Associates at Eurest are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.