Representante de Atención al Cliente

Adventure Loom Htx; Houston (TX); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Job summary

Adventure Loom Htx in Houston seeks an outgoing Customer Service Representative – Charity Outreach. You will represent nonprofit organizations through in-person outreach and fundraising campaigns, engaging the public, answering questions, and encouraging community involvement and financial support.

No nonprofit experience is required; hands-on training covers communication, fundraising, and donor engagement, with opportunities to advance in a full-time environment.

Qualifications

• Friendly, professional demeanor and comfortable speaking with people face-to-face.
• Strong verbal communication skills suitable for public interaction.
• Customer-service oriented with ability to create positive interactions.
• Dependable, punctual, and professional in a team environment.
• Comfortable working in a team-oriented setting and meeting goals.
• Motivated by goals and personal development.
• Willing to learn information about different nonprofit organizations.
• Open to fundraising and community outreach conversations.

Responsibilities

• Represent nonprofit and charitable organizations professionally during in-person outreach campaigns.
• Engage directly with the public in a friendly, confident, and respectful manner.
• Educate individuals about charitable programs, campaigns, and initiatives.
• Answer questions and provide accurate information about organizations represented.
• Build positive relationships with potential donors and supporters.
• Assist with face-to-face fundraising and donor acquisition efforts.
• Clearly communicate the mission, goals, and impact of campaigns.
• Provide excellent customer service throughout interactions.
• Help individuals understand ways to support or participate in causes.
• Maintain a positive, professional image while representing clients.
• Collaborate with team members and leadership to meet outreach goals.
• Attend daily meetings, training, and development sessions.
• Track outreach activity and campaign results as required.

Skills

Friendly

Professional

Face-to-face

Verbal communication

Customer-service

Punctual

Team player

Goal-driven

Job description

Benefits:

• Flexible schedule


• Opportunity for advancement


• Signing bonus


• Training & development

We are seeking an outgoing, professional, and people-focused Customer Service Representative – Charity Outreach to join our growing team in Houston.

In this role, you will represent nonprofit and charitable organizations through in-person community outreach and fundraising campaigns. You will interact directly with members of the public, provide information about the organizations and causes we represent, answer questions, and help encourage community involvement and financial support.

This is a face-to-face role, making it an excellent opportunity for individuals who enjoy working with people, building relationships, and contributing to meaningful community initiatives.

No previous nonprofit experience is required. We provide hands-on training to help new team members develop strong communication, customer service, fundraising, and outreach skills.

Key Responsibilities

• Represent nonprofit and charitable organizations professionally during in-person outreach campaigns


• Engage directly with members of the public in a friendly, confident, and respectful manner


• Educate individuals about charitable programs, campaigns, and community initiatives


• Answer questions and provide accurate information about the organizations we represent


• Build positive relationships with potential donors and supporters


• Assist with face-to-face fundraising and donor acquisition efforts


• Clearly communicate the mission, goals, and impact of nonprofit campaigns


• Provide excellent customer service throughout every interaction


• Help individuals understand available ways to support or become involved with a cause


• Maintain a positive and professional image while representing our clients


• Work closely with team members and campaign leadership to achieve outreach and fundraising goals


• Participate in daily meetings, campaign training, and professional development sessions


• Track outreach activity and campaign results when required


• Follow all company and nonprofit partner guidelines when communicating with the public


• Assist with community events, promotional activities, and outreach initiatives as needed

Qualifications

• Friendly, professional, and comfortable speaking with people face-to-face


• Strong verbal communicators


• Customer-service oriented and able to create positive interactions


• Dependable, punctual, and professional


• Comfortable working in a team-oriented environment


• Motivated by goals and personal development


• Able to learn information about different nonprofit organizations and communicate it clearly


• Comfortable participating in fundraising and community outreach conversations


• Positive and adaptable in a fast-paced environment

Entry-level candidates and recent graduates are encouraged to apply.

Compensation

Pay: $800–$1,200 per week

Compensation may vary based on performance, experience, responsibilities, and campaign results.

Training & Development

All new Customer Service Representatives receive hands-on training covering:

• Customer service and communication


• Nonprofit and charity campaign knowledge


• Face-to-face fundraising


• Community outreach techniques


• Donor engagement


• Professional communication


• Leadership and team development

We believe in promoting from within and providing team members with opportunities to take on additional responsibilities as they gain experience.

What We Offer

• $800–$1,200 weekly earning opportunity


• Full-time Monday–Friday schedule


• Hands-on paid training


• Professional development


• Leadership and advancement opportunities


• Supportive team environment


• Experience working with nonprofit and charitable campaigns


• Opportunity to develop customer service, communication, fundraising, and leadership skills