Représentant ou représentante du Service à la clientèle

U-Haul; San Francisco (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Life insurance

Esop

Dental & Vision Plans

Job summary

U-Haul recrute un(e) Représentant(e) du Service à la clientèle à San Francisco (CA). Vous serez le visage du service client et aiderez les clients pour les locations et l’entretien des équipements, tout en utilisant la technologie U-Scan.

Le poste est à temps partiel et peut comprendre des tâches telles que la préparation des factures, l’installation d’attelages et le guidage des clients sur nos produits et services.

Qualifications

• Expérience en service client souhaitable.
• Bonne communication orale et écrite.
• Capacité à expliquer les services et produits clairement.

Responsibilities

• Aider les clients à l’intérieur et l’extérieur d’un centre U-Haul.
• Utiliser la technologie U-Scan pour gérer les locations et l’inventaire.
• Préparer les factures de location et accepter les retours de matériel.
• Installer des attelages et le câblage de remorque.
• Former les clients sur les produits et services.

Skills

Service client

Bonnes communicati ons

Précision

Education

Diplôme d'État du secondaire ou équivalent

Tools

U-Scan technologie

Opération chariot élévateur

Job description

## Représentant ou représentante du Service à la clientèlePostuler: San Francisco, California: Temps partiel: Publié aujourd'hui: R256563United States**This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.****Location:**1575 Bay Shore Bl, San Francisco, Californie 94124 États-Unis d'Amérique Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. **U-Haul Offers:*** Career stability* Opportunities for advancement* Mindset App Reimbursement* Gym Reimbursement Program* Health insurance & Prescription plans, if eligible* Paid holidays, vacation, and sick days, if eligible* Life insurance* MetLaw Legal program* MetLife auto and home insurance* Discounts on Apple products, Dell computers, cell phone plans, hotels, and more* 401(k) Savings Plan* Employee Stock Ownership Plan (ESOP)* 24-hour physician available for kids* Dental & Vision Plans* Business travel insurance* You Matter EAP* LifeLock Identity Theft Protection* Critical Illness/Group Accident Insurance* Dave Ramsey’s SmartDollar Program **Customer Service Representative** **Responsibilities:*** Assist customers inside and outside a U-Haul center with U-Haul products and services.* Use smartphone-based U-Scan technology to manage rentals and inventory.* Move and hook up U-Haul trucks and trailers.* Clean and inspect equipment on the lot including checking fluid levels.* Answer questions and educate customers regarding products and services.* Prepare rental invoices and accept equipment returned from rental.* Install hitches and trailer wiring.* Fill propane (certification offered through U-Haul upon employment)* Drive a forklift (certification offered through U-Haul upon employment)* Other duties as assigned* Participate in ongoing continuous U-Haul education through U-Haul University. **Customer Service Representative** **Minimum Qualifications:*** Valid driver’s license and ability to maintain a good driving record* High school diploma or equivalent **Work Environment:**The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. **Physical Demands:**The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. Pursuant to the San Francisco Fair Chance Ordinance, U-Haul will consider for employment qualified applicants with arrest and conviction records.https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdfU-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.