REPOST CSS Administrative Specialist II / 61016332

State of South Carolina; Columbia (SC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health, Dental, Vision, LT Disability,

Life Insurance for Employee, Spouse, 2

Job summary

The State of South Carolina – Department of Social Services seeks an Administrative Specialist II to provide clerical support for attorneys and child support staff. Duties include file organization, court order processing, and ensuring accurate documentation in PACSS and OnBase.

Responsibilities cover mail handling, document scanning, data protection, and routine office upkeep, with a focus on reliability and confidentiality in a government setting.

Qualifications

• High School Diploma plus 2 years clerical experience; substitute with Associate Degree or higher.
• Ability to type at 35 wpm and handle varying clerical tasks with accuracy.
• Strong data handling and compliance with privacy protections.

Responsibilities

• Perform general administrative duties for attorneys and child support specialists.
• Provide clerical support in court; check in customers and organize files.
• Process pleadings, mail, and scans; maintain OnBase and PACSS entries.
• Ensure PII data is protected and maintain office equipment and supplies.
• Assist with faxes, conference authorizations, and notes in PACSS receipts.
• Support various divisions and maintain documents using PACSS and PALMETTO tools.

Skills

Typing 35 wpm

Attention to detail

Organizational skills

Education

High School Diploma

Associate Degree or higher substitute allowed

Tools

OnBase

PACSS

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Special Notice: This is a REPOST -- Previous applicants need not re-apply for this position.

Do you have a passion to provide meaningful contributions to your community?

Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties

• The CSS Administrative Specialist II perform general administrative duties for attorneys and child support specialists for the Child Support Services Division.
• Provides clerical support to teams in court by checking in customers, copying documents, notating dockets with attendance information and recording outcomes. Organizes files. Reviews orders to be filed and ensure all necessary documents are present and in order. Files orders with Clerk of Court.
• Completes quality assurance checklist for orders. Reviews paternity, support, or modified orders, and financial obligation entered for accuracy and completeness and that medical insurance was addressed on each order.
• Processes Administrative process pleadings - print, sign, and copy pleadings. Sends stamped pleadings to sheriff's departments, and court appearance letters to Custodial Parents.
• Scans orders and files received from Administrative process, Rule, and Judicial hearings into OnBase mail system. Ensure documents scanned into the correct electronic file.
• Ensures personal identifying information (Pll) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment, and data.
• Processes faxes and virtual conference participation authorization forms. Notes in PACSS receipt of documents, scans documents into OnBase, forwards to case managers.
• Establishes and maintains documents on computer using Palmetto Automated Child Support System (PACSS), Word, Excel, Outlook. Aids staff with maintenance of office equipment, vehicles, and supplies when requested. Organizes and stocks common work areas. Manages and maintains office supplies.
• Receives mail from mail-room staff and/or post office. Notes in PACSS when certified documents are received and forwards documents to staff. Scans documents as needed.
• Performs Red Cross shelter duty.
• Other duties as required.

Qualifications

A High School Diploma and two (2) years of clerical experience. An Associate Degree or higher may be substituted for the required work experience. Selected positions may require the ability to type at a corrected rate of 35 words per minute.

Must have valid driver's license; be able to lift at least 35 pounds. Must have good insight and initiative in responding to changing conditions. If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

Benefits

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Child Support Services / Richland County