Reporting Specialist

General Dynamics - IT; Bethesda (MD); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Full-flex work week

401K with company match

Comprehensive health and wellness

Internal mobility team

Paid education and certifications

Cutting-edge technology exposure

Paid vacation and holidays

Job summary

General Dynamics - IT is seeking a Reporting Specialist to develop and maintain dashboards and reports for NIH/CIT. You will build automated workflows with Power Automate and deliver insights from Power BI and SQL data sources.

The role focuses on data accuracy, stakeholder collaboration, and scalable reporting solutions in a fast-paced environment. Responsibilities include translating requirements into technical designs, validating data quality, and managing automated data refreshes and

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Statistics, Mathematics, Information Systems, Data Analytics or a related field.
• 2–5+ years of reporting/analytics experience.
• Hands-on experience with ServiceNow reporting and performance analytics.
• Proficiency in Power BI, including DAX, data modeling, and publishing dashboards.
• Working knowledge of SQL and relational database concepts.
• Experience with Power Automate for creating automated reporting or workflow solutions.
• Strong analytical skills and attention to detail.
• Ability to work independently and manage multiple reporting tasks simultaneously.
• Excellent communication skills for presenting information to diverse audiences.

Responsibilities

• Develop, maintain, and enhance dashboards and reports using ServiceNow, Power BI, and SQL-based data sources.
• Build automated workflows and scheduled reporting solutions using Power Automate.
• Gather reporting requirements from stakeholders and translate them into actionable technical solutions.
• Validate data quality, troubleshoot reporting discrepancies, and ensure accuracy across datasets.
• Manage scheduled data refreshes, report distribution processes, and automated notifications.
• Support ad-hoc reporting needs and develop custom data extracts as required.
• Collaborate with technical teams, project managers, and functional leads to maintain consistent reporting standards.
• Document reporting processes, data models, and workflows for long-term maintainability.

Skills

Power BI

DAX

Data modeling

SQL

Power Automate

ServiceNow reporting

Education

Bachelor’s degree

Tools

ServiceNow

Job description

Reporting SpecialistGDIT is seeking a Reporting Specialist as part of the larger National Institutes of Health (NIH) Center for Information Technology (CIT) program. The Reporting Specialist will support NIH/CIT by developing, maintaining, and enhancing reporting solutions that provide clear visibility into operational performance, project metrics, and stakeholder requirements. This role is responsible for ensuring data accuracy, building automated reporting workflows, and delivering insights through dashboards and analytics platforms. The ideal candidate is detail-oriented, technically skilled, and comfortable working in fast-paced, mission-focused environments.

How the Reporting Specialist will make an impact

• Develop, maintain, and enhance dashboards and reports using ServiceNow, Power BI, and SQL-based data sources.
• Build automated workflows and scheduled reporting solutions using Power Automate.
• Gather reporting requirements from stakeholders and translate them into actionable technical solutions.
• Validate data quality, troubleshoot reporting discrepancies, and ensure accuracy across datasets.
• Manage scheduled data refreshes, report distribution processes, and automated notifications.
• Support ad-hoc reporting needs and develop custom data extracts as required.
• Collaborate with technical teams, project managers, and functional leads to maintain consistent reporting standards.
• Document reporting processes, data models, and workflows for long-term maintainability.

What you'll need to succeed

• Bachelor’s degree in Business, Finance, Accounting, Statistics, Mathematics Information Systems, Data Analytics, or a related field
• 2–5+ years reporting/analytics experience
• Hands-on experience with ServiceNow reporting and performance analytics.
• Proficiency in Power BI, including DAX, data modeling, and publishing dashboards.
• Working knowledge of SQL and relational database concepts.
• Experience with Power Automate for creating automated reporting or workflow solutions.
• Strong analytical skills and attention to detail.
• Ability to work independently and manage multiple reporting tasks simultaneously.
• Excellent communication skills for presenting information to diverse audiences.

Preferred Skills

• Experience supporting government customers or enterprise reporting environments.
• Familiarity with data governance, metadata management, or reporting standards.
• Knowledge of Python, R, or other data analysis languages.
• Experience with ETL tools or API-based data integrations.
• ServiceNow configuration or administration experience.
• Security Clearance
• Ability to obtain and maintain an NIH Public Trust clearance.

Location

Bethesda, MD (onsite with potential hybrid schedule)

GDIT IS YOUR PLACE

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you build your skills and own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and 10 company-paid holidays
• OWN YOUR OPPORTUNITY
• Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.