Report Analyst

ASM Research, An Accenture Federal Services Company; Lorton (VA); On-site; USD 75,000 - 83,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a reporting analyst to produce, maintain, and improve dashboards and reports that cover CI status, asset inventory, license compliance, and lifecycle milestones from procurement to disposal.

You will pull data from configuration management and ITAM/CMDB systems, validate accuracy, and present insights to program stakeholders. A Secret clearance and ITIL familiarity are preferred, with 2–5 years of related experience.

Qualifications

• Bachelor's Degree in a related field or equivalent relevant experience.
• 2–5 years of experience in reporting/data analysis in configuration management, IT asset management, or ITSM operations.
• ITIL Foundation preferred
• Must possess a Secret Clearance

Responsibilities

• Develops, maintains, and distributes recurring and ad hoc reports on CI status, asset inventory, license compliance, and lifecycle metrics.
• Builds and maintains dashboards in ServiceNow, Jira, TFS, SharePoint for leadership and stakeholders.
• Extracts, validates, and reconciles data across CM/ITAM/CMDB to ensure reporting accuracy.
• Supports Change Control Board (CCB) reporting with change request status and aging metrics.
• Documents reporting processes and maintains a report catalog/inventory.

Skills

Excel

Power BI

ServiceNow reporting

Data extraction

Attention to detail

Communication skills

Configuration management concepts

Education

Bachelor's Degree in related field

Tools

ServiceNow

Jira

TFS

ClearCase

RAZOR

Job description

General Summary

Responsible for producing, maintaining, and improving the reporting that supports the Lifecycle Management team's configuration, asset, and change activities. Pulls data from configuration management, ITAM/CMDB, and change-control systems to build accurate, timely reports and dashboards that give program and customer stakeholders visibility into asset inventory, CI status, license compliance, and lifecycle milestones (procurement through disposal).

Essential Duties and Responsibilities

• Develops, maintains, and distributes recurring and ad hoc reports on Configuration Item (CI) status, asset inventory accuracy, license compliance, and lifecycle/refresh metrics.

• Builds and maintains dashboards in the Configuration/Asset Management System (e.g., ServiceNow, Jira, TFS, SharePoint) for leadership and program stakeholders by providing accurate CI, asset, and lifecycle data into contract level performance dashboards and reports.

• Extracts, validates, and reconciles data across the Configuration Management System and ITAM/CMDB to ensure reporting accuracy and consistency.

• Supports Change Control Board (CCB) reporting by compiling change request status, decisions, and aging metrics.

• Tracks and reports on baseline configuration metrics, release baseline packages, and configuration audit results.

• Identifies data quality issues or discrepancies between CI records, asset records, and financial/inventory data; including discrepancies affecting Government-Furnished Equipment (GFE) accountability records; coordinates with Configuration and Asset Analysts to resolve them.

• Incorporates security compliance status (e.g., STIG compliance, patch/update state) into asset and lifecycle reporting where applicable

• Supports physical/configuration audits by preparing pre-audit data extracts and post-audit variance reports.

• Analyzes lifecycle data (refresh cycles, end-of-life/end-of-support dates, warranty status) to support forecasting and budget planning, including cost estimation and tracking for Government-authorized surge or refresh activity

• Documents reporting processes, data definitions, and report specifications; maintains a report catalog/inventory.

• Recommends improvements to reporting processes, data structures, and dashboard design to increase accuracy and reduce manual effort.

• Responds to stakeholder requests for custom reports and data analysis within established SLAs.

Minimum Qualifications

• Education: Bachelor's Degree in a related field or equivalent relevant experience.

• Relevant Work Experience: 2–5 years of experience in reporting/data analysis, ideally within configuration management, IT asset management, or ITSM operations. Experience pulling and reconciling data across CM/ITAM/CMDB systems preferred.

• ITIL Foundation preferred

• Must possess a Secret Clearance

Knowledge, Skills, and Abilities

• Strong proficiency with reporting/BI tools (e.g., Excel, Power BI, ServiceNow reporting) and query/data extraction skills.

• Familiarity with a Configuration/Asset Management System such as ServiceNow, Jira, TFS, ClearCase, or RAZOR.

• Strong attention to detail and data accuracy; comfortable reconciling data across multiple systems of record.

• Excellent written and oral communication skills; able to translate data into clear, actionable reporting for non-technical stakeholders.

• Understanding of configuration management concepts (baselines, CI status accounting, change control) and IT asset lifecycle stages.

• Well organized, self-motivated, and comfortable in an environment with evolving requirements.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

$75k - $83k

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.