Replenishment Manager

Michaels Stores; Mount Prospect (IL); On-site; USD 75,000 - 120,000; Full time

Job summary

An established industry player is seeking a Replenishment Manager to enhance inventory management and customer experience in a dynamic retail environment. This role involves leading the team to maintain merchandising standards, ensuring the store is well-stocked and visually appealing for customers. You will be instrumental in training new team members and promoting a positive shopping experience. Join a company that values creativity and teamwork, and enjoy robust benefits while making a significant impact on the store's success. If you are passionate about retail and customer service, this role is perfect for you.

Benefits

Health Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Qualifications

• Experience in retail merchandising and customer service preferred.
• Ability to manage and lead teams effectively.

Responsibilities

• Lead and support inventory management and merchandising standards.
• Assist in training and developing new team members.
• Manage store operations and ensure compliance with company policies.

Skills

Inventory Management

Customer Service

Merchandising Standards

Leadership

Retail Experience

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

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Store - CHI-MOUNT PROSPECT, IL

Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.

Major Activities

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
• Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’s
• Manage, execute and support the planogram process (POG’s) to standard.
• Manage, execute and support the AD set processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD)
• Maintain seasonal sets and the feature space to our visual merchandising standards
• Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes
• Cross trained in Custom Framing selling and production
  
  

Other Duties As Assigned

Preferred Special Certifications or technical skills

• Retail merchandising and customer service experience preferred
  
  

Physical Requirements

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
  
  

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
  
  

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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