Repertory Representative

Modern Hair & Beauty; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health care plans

Vision plan

401(k) with company match

Discretionary profit share

Generous time-off

Flexible spending accounts

Disability insurance

Life insurance

Gym discounts

Commuter benefits

Pet insurance

Job summary

ASCAP is seeking a Repertory Representative in New York City to analyze, research, reconcile, and maintain the repertory for quarterly distributions. The role is hybrid with at least one in-office day per week and reports to the Repertory Team Leader in the Repertory Department.

You will handle member inquiries, perform quality checks, and contribute to improvements while supporting administrative tasks for the team.

Qualifications

• Bachelor’s degree preferred, related work experience acceptable.
• 1+ years of relevant work experience.
• Strong computer skills, including experience with MS Word, Excel and Access.
• Ability to follow written guidelines to resolve routine copyright-related questions and refer uncertain matters to more senior team members.
• Customer service-oriented approach to both general work and correspondence.
• Comfortable utilizing basic math skills.
• Ability to leverage both ASCAP data and general problem-solving skills to resolve various inquiries.
• Consistent commitment to professional communication, both in writing and on the phone.
• Interest in music, music licensing, and/or music business is preferred.
• This position currently requires the incumbent to be in the office one day per week. In-office requirements are subject to change.

Responsibilities

• Perform research and update work records based on quality reviews of works at first performance.
• Take appropriate action related to works and agreements for the purpose of resolving member inquiries, which includes processing work updates, resolving registration discrepancies, and submitting royalty-based adjustments.
• Follow-up on inquiry assignments and respond to all phone calls and emails in line with department guidelines.
• Participate in quality control checking projects.
• Identify and recommend quality-based improvements.
• Occasionally provide assistance outside of regular duties, identifying and recommending quality-based improvements when applicable.
• Assist with general administrative tasks across the Repertory Team by preparing team totals, facilitating meetings, taking minutes, supporting new team members, etc.

Skills

Customer service

Strong computer skills

Attention to detail

Music licensing interest

Education

Bachelor’s degree preferred

Tools

MS Word

Excel

Access

Job description

About ASCAP

The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook.

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Job Overview:

In an effort to provide superior service to our internal and external stakeholders, the Repertory Representative is responsible for the analysis, research, reconciliation and maintenance of the ASCAP repertory. As a result, ASCAP members and foreign-affiliated parties are payable with each quarterly distribution. Repertory Representatives report to the Repertory Team Leader, are part of the Repertory Department, and are based out of ASCAP’s New York City office. This is a hybrid position with currently a minimum one day per week in-office requirement.

Areas of Responsibility & Accountability:

• Perform research and update work records based on quality reviews of works at first performance.
• Take appropriate action related to works and agreements for the purpose of resolving member inquiries, which includes (but is not limited to) processing work updates, resolving registration discrepancies, and submitting royalty-based adjustments.
• Follow-up on inquiry assignments and respond to all phone calls and emails in line with department guidelines.
• Participate in quality control checking projects.
• Identify and recommend quality-based improvements
• Occasionally provide assistance outside of regular duties, identifying and recommending quality-based improvements when applicable.
• Assist with general administrative tasks across the Repertory Team by preparing team totals, facilitating meetings, taking minutes, supporting new team members, etc.

Qualifications & Requirements:

• Bachelor’s degree preferred, related work experience acceptable.
• 1+ years of relevant work experience.
• Strong computer skills, including experience with MS Word, Excel and Access.
• Ability to follow written guidelines to resolve routine copyright-related questions and refer uncertain matters to more senior team members.
• Customer service-oriented approach to both general work and correspondence.
• Comfortable utilizing basic math skills.
• Ability to leverage both ASCAP data and general problem-solving skills to resolve various inquiries.
• Consistent commitment to professional communication, both in writing and on the phone.
• Interest in music, music licensing, and/or music business is preferred.
• This position currently requires the incumbent to be in the office one day per week. In-office requirements are subject to change.

Compensation/Benefits:

Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following:

• A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network
• Vision plan that offers both in and out-of-network provider options
• 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match
• An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan
• Generous time-off policy
• Health care and dependent care flexible spending accounts
• Short-term disability insurance/salary continuation and long-term disability insurance
• Company provided basic life and accidental death and dismemberment insurance
• Employee gym discounts at select gyms
• Commuter benefits
• Voluntary pet health insurance
• Voluntary auto and homeowner’s insurance
• Voluntary employee, spouse, and dependent life insurance options
• Voluntary ID protection Coverage

The above summary of the current benefits is subject to the terms and conditions of the benefit plan documents. This summary is not complete and is subject to the terms of the underlying plan documents. Please note that ASCAP reserves the right to amend or otherwise revise or terminate, at any time and in its sole discretion, its benefit plans, programs, and policies.

Occasional travel for in-person meetings may be required.

The anticipated base salary range for this position is $50,000 to $50,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience.

Please be aware that ASCAP is not a nut-free or other allergen-free workplace.

ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.