Repair Technician

Acro Service Corp; Salt Lake City (UT); On-site; USD 52,000 - 76,000; Full time

Job summary

Acro Service Corp in Salt Lake City seeks a service technician to repair and refurbish infusion pumps, troubleshoot issues, and conduct root-cause investigations. You will document repairs in Oracle and work within cGMP quality systems, with occasional on-site customer support.

The role emphasizes teamwork, strong attention to detail, and the ability to train others while maintaining a clean, safe workspace in a high-tech manufacturing environment.

Qualifications

• High school diploma or GED is required.
• 1-3 years in high-tech manufacturing, repair, or service environments.
• Experience troubleshooting electronic or mechanical equipment.
• Ability to read schematics and technical blueprints.
• Proficient in documenting repairs in Oracle or similar tracking systems.
• Knowledge of cGMP and quality procedures for medical devices.
• Strong verbal and written communication skills.
• Analytical and problem-solving abilities.
• Ability to train others and work collaboratively in a team.
• High manual dexterity and hand-eye coordination.

Responsibilities

• Perform service and repair of infusion pumps and refurbishment.
• Troubleshoot and diagnose issues, perform root-cause analysis.
• Document repairs and maintenance in Oracle and quality systems.
• Train new employees and support engineering studies as needed.
• Maintain a clean and safe workspace and support on-site customer repairs.

Skills

Troubleshooting

Soldering

Schematics

Oracle documentation

cGMP knowledge

Communication

Analytical thinking

Training others

Team player

Manual dexterity

High school diploma

Associate degree preferred

1-3 years experience

Education

High school diploma or GED

Associate's degree preferred

Tools

Multimeters

Oscilloscopes

Soldering

Schematics

Job description

This position involves performing a variety of tasks related to the service and repair of infusion pumps, including troubleshooting, refurbishment, complaint investigations, and root cause analysis down to the component level. The role requires a strong understanding of technical service processes and the ability to document repairs accurately in systems like Oracle. In addition to hands‑on repair work, the technician may be responsible for training new employees, supporting engineering studies, and ensuring compliance with cGMP and quality system procedures. The ideal candidate will work effectively in a team environment, maintain a clean and safe workspace, and occasionally assist with on-site customer repairs.

Skills Required

• Experience Required
• Troubleshooting and repairing electronic/mechanical equipment.
• Soldering and use of testing tools (e.g., multimeters, oscilloscopes).
• Ability to read and interpret schematics and technical blueprints.
• Proficient in documenting work accurately in tracking systems like Oracle.
• Knowledge of cGMP, quality procedures, and medical device compliance.
• Strong verbal and written communication skills.
• Analytical and problem‑solving skills.
• High attention to detail and quality.
• Ability to train others and work collaboratively in a team.
• High manual dexterity and hand‑eye coordination.
• High School diploma or GED (required).
• Associate's degree in a technical field (preferred) or equivalent practical experience.
• 1-3 years of experience in high‑tech manufacturing, repair, or service environments.

Hands‑on experience with:

• Gaming consoles or small appliances
• Industrial or electromechanical equipment
• Experience in DIY electronics or hobby repair work (e.g., rebuilding old gadgets, personal projects) is highly valued.
• Experience rebuilding interfaces or working on hardware/software integration is a plus.