Repair Dispatch Manager

U-Haul / Repwest Insurance; Temecula (CA); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Paid holidays

Career stability

Gym reimbursement

Advancement opportunities

On-the-job training

Benefits plan

RRSP plan

Profit-sharing

EAP

Mindset app

Wellness programs

Product discounts

Hiring bonus

Job summary

U-Haul is seeking a Repair Dispatch Manager to coordinate mobile repair technicians, route and schedule repairs, and monitor equipment in the field from Temecula, CA. This on-site role requires strong organization, clear communication and computer skills.

You will liaise with marketing companies, centers, repair shops and vendors; oversee transfer drivers and maintenance campaigns; review repair records and ensure quality of work on rental equipment.

Qualifications

• Ability to work on call.
• General mechanical knowledge.
• Multi-unit-style management experience.
• Communicate professionally and eager to collaborate with others.
• Proficient computer skills (especially Microsoft Office).
• Reasonable and predictable attendance.

Responsibilities

• Liaise among marketing companies, centers, repair shops, vendors and occasionally customers.
• Route and schedule mobile repair technicians to complete needed repairs.
• Monitor equipment in the field to strategically plan maintenance.
• Oversee transfer drivers.
• Work closely with Roadside Assistance Team members.
• Organize maintenance campaigns and initiatives.
• Prospect and maintain relationships with service providers.
• Review and audit repair records.
• Monitor outside garages for quality of work performed on U-Haul rental equipment.

Skills

On-call availability

Mechanical knowledge

Multi-unit management

Professional communication

MS Office proficiency

Attendance reliability

Job description

United States
This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Compensation Range: $5,858.67 to $6,800.00 Monthly

Location:
27941 Jefferson Av, Temecula, California 92590 United States of America

Repair Dispatch Manager

Starting at $5859/ mo

Repair Dispatch Manager Primary Responsibilities:

• Liaise among marketing companies, centers, repair shops, vendors and occasionally customers.
• Route and schedule mobile repair technicians to complete needed repairs.
• Monitor equipment in the field to strategically plan maintenance.
• Oversee transfer drivers.
• Work closely with Roadside Assistance Team members.
• Organize maintenance campaigns and initiatives.
• Prospect and maintain relationships with service providers
• Review and audit repair records.
• Monitor outside garages for quality of work performed on U-Haul rental equipment.
• Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.

Dispatch Manager minimum qualifications:

• Ability to work on call
• General mechanical knowledge
• Multi-unit-style management experience
• Communicate professionally and eager to collaborate with others.
• Proficient computer skills (especially Microsoft Office)
• Reasonable and predictable attendance

Perks of joining the U-Haul Team:

• Paid holidays, vacation, and sick days, if eligible
• Career stability
• Gym Reimbursement Program, if eligible
• Opportunities for advancement
• Valuable on-the-job training
• Complete Benefit Plan, if eligible
• RRSP payroll deduction plan
• Deferred profit-sharing plan, if eligible
• You Matter Program (EAP)
• Mindset App Program
• Wellness Programs
• Discounts on Apple products, Dell computers, hotels, and more
• $100 hiring bonus!

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.