Repair and Tool Technician

The Home Depot; Owings Mills (MD); On-site; USD 52,000 - 62,000; Full time

Job summary

The Home Depot in Owings Mills, MD is seeking a Repair and Tool Technician to evaluate and repair small engines and outdoor power equipment, ensuring units are properly maintained and tested for quality.

Technicians support customers in Tool Rental and handle contracts and invoices for equipment rental and tool repairs, while also managing day-to-day tool maintenance in the rental department.

Qualifications

• Experience repairing small engines and outdoor power equipment.
• Knowledge of tool rental operations and repair workflows.
• Good customer service and ability to write simple contracts and invoices.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment, and handheld electrical devices.
• Maintain tools and inventory in the tool rental department.
• Provide service to customers in Tool Rental, including creating repair invoices and equipment rental contracts.
• Ensure repairs are tested for quality before returning to the store or repair center.

Job description

73675BR

Job Description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.