Repair and Tool Technician

The Home Depot; Joplin (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

The Home Depot is seeking a Repair and Tool Technician to evaluate and repair small engines, outdoor power equipment and handheld electrical devices. You will advise on equipment needs, perform repairs, and ensure units are properly maintained and ready for customer use.

In-store roles cover Tool Rental Center operations, including documenting customer contracts and invoices for rentals and repairs, while ensuring inventory and tools are properly serviced and available for customers in our

Qualifications

• Knowledge of repairs for small engines, outdoor power equipment and handheld electrical devices.
• Ability to diagnose issues and perform repairs to ensure safe operation.
• Experience supporting customers in a rental/repair environment is a plus.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Make equipment recommendations and ensure units are maintained.
• Support Tool Rental Center operations and assist with customer contracts and invoices as needed.

Skills

Repair of small engines

Electrical handheld device repair

Customer service in Tool Rental

Tools

Tool repair equipment

Job description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.