Repair and Tool Technician

The Home Depot; Avon (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

The Home Depot is seeking a Repair and Tool Technician responsible for evaluating and repairing small engines, outdoor power equipment, and handheld electrical devices. This role involves customer service in Tool Rental Centers and ensuring timely maintenance of equipment, fostering a supportive atmosphere for customer enquiries.

Qualifications

• Thorough knowledge of tools.
• Experience with outdoor power equipment.
• Ability to manage inventory effectively.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to store customers and handle tool rentals.
• Ensure equipment is tested and cleaned before returning to the store.

Skills

Small engine repair

Customer service

Tool inventory management

Job description

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Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

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