Repair and Tool Technician

Home Depot; Allentown (Lehigh County); On-site; USD 42,000 - 54,000; Full time

Job summary

Home Depot in Allentown, PA seeks Repair and Tool Technicians to evaluate and repair small engines, outdoor power equipment, and handheld electrical devices. You will troubleshoot, test repairs, and return units to customers in working order at stores and repair centers.

Responsibilities include assisting Tool Rental customers, documenting contracts and invoices, and maintaining tool inventory to support daily operations. Excellent customer service and teamwork are essential.

Qualifications

• Experience repairing small engines, outdoor power equipment, or handheld electrical devices.
• Ability to troubleshoot and verify repairs in a store or repair center.
• Strong customer service mindset and communication skills.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment, and handheld electrical devices; ensure quality of repairs.
• Provide service to Tool Rental customers in-store, including writing contracts and invoices for equipment rental and repair.
• Maintain tool inventory and ensure proper operation and cleanliness of repair areas.

Skills

Small engine repair

Electrical testing

Customer service

Tools

Tool repair tools

Job description

Job Description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.