Rep, Mobile Examiner - (P/T) - ExamOne/Spokane, WA area

Quest Diagnostics; Spokane (WA); On-site; USD 19,245 - 36,795; Full time

Benefits offered by this job

401(k) plan with 5% match

Job summary

Quest Diagnostics is seeking a Mobile Examiner to provide field coverage, collect specimens, and conduct exams for pre-employment screenings. The role emphasizes accurate specimen handling, timely processing, and mentoring new staff with phlebotomy training completion.

Responsibilities include driving to sites within a 25‑mile radius, maintaining records, and adhering to the Examiner’s Manual and QA requirements. A High School Diploma and phlebotomy certification are required.

Qualifications

• Minimum 100 documented successful blood draws.
• Minimum one-year phlebotomy experience; pediatric/geriatric experience a plus.

Responsibilities

• Collect specimens accurately and on time.
• Perform in-center and mobile exams including vitals, histories, venipuncture, urine collection and EKG.
• Submit documentation; upload cases within required timeframes.
• Maintain phlebotomy logs and ensure compliance with SOPs.

Skills

Phlebotomy

Communication

Multitasking

Microsoft Office

Teamwork

Education

High School Diploma or Equivalent

Tools

iPad

Job description

Job Description

Under the direction of the Branch Manager or Field Leader, the Mobile Examiner provides field coverage, ensuring mobile exams are completed accurately and on time. The role includes specimen collection and processing, maintaining a safe and professional environment for applicants, clients, and employees, and performing all aspects of an insurance exam with confidence. The Mobile Examiner may also coach, mentor, instruct, and serve as a resource person for new employees who have completed the required phlebotomy training program.

Pay Range

$13.97 – $26.71 per hour. Salary offers consider skills, training, experience, education, certifications, and market factors.

Benefits

Quest Diagnostics offers a 401(k) plan with eligibility after one month and a fully vested company match up to 5% of pay.

Responsibilities

• Ensure all specimens are collected accurately and on time.
• Collect specimens according to established procedures.
• Conduct in‑center and mobile exams, including vitals, medical histories, venipuncture, urine collection, and EKG, and collect specimens for pre‑employment drug screenings.
• Complete application packets and other paperwork accurately.
• Label, centrifuge, and split specimens as required.
• Upload and complete cases in the portal within 24 hours on weekdays and within 48 hours on weekends.
• Package specimens for transport and ship to the lab indicated on work orders.
• Transport specimens, supplies, equipment, and materials safely and on time.
• Maintain records of each specimen collected daily and support record deletion when directed.
• Submit original paperwork to the destination.
• Provide customer service to clients.
• Follow the current Examiner’s Manual and all departmental policies, protocols, and procedures.
• Maintain all appropriate phlebotomy logs.
• Maintain an error rate of no more than 3 %.
• Confirm exams with clients the day before appointment and update status at confirmation.
• Correct non‑applicant errors within a 24‑hour timeframe.
• Submit accurate time, travel, and expense logs as directed.
• Properly clock in and out for work assignments.
• Provide travel logs when applicable.
• Demonstrate organizational commitment.
• Adhere to departmental and company dress code, grooming, and lab coat policies.
• Wear company‑issued identification badge at all times during work assignments.
• Report for work on time, following attendance guidelines.
• Answer the telephone in a friendly, helpful manner, stating the company name and self‑identification.
• Communicate appropriately with customers, agents, applicants, coworkers, and the public.
• Report unresolved problems immediately to the appropriate manager or supervisor.
• Remain polite and courteous at all times.
• Maintain neat, clean, and well‑maintained facilities or work areas and report repairs or maintenance needs.
• Assist with inventory counts, report shortages, and stock supplies as needed.
• Provide supply orders as specified by the Branch Manager.
• Work effectively with staff to ensure compliance with dress code, EHS & QA requirements, customer service requirements, and SOPs.
• Perform other department‑related clerical duties when assigned.
• Answer phone and dispatch calls when assigned.
• Participate in teams and special projects when asked.
• Assist in implementing SOPs for examiner services in accordance with Quest Diagnostics guidelines.
• Act as mentor and resource person for new employees with direction and training.
• Assist in distributing technical information and communications to the work group.
• Operate flexibly within a 25‑mile travel radius and maintain availability dates in Examview.
• Perform additional duties as assigned within the scope of the position.

Qualifications

Required use of company iPad or specified electronic device.

Required Work Experience

• Minimum 100 documented successful blood draws.
• Minimum one‑year phlebotomy experience, with experience with pediatric and geriatric patients considered a plus.

Preferred Work Experience

Experience with urine or hair follicle collection and EKG.

Physical and Mental Requirements

• Sitting for periods of time.
• Standing while performing work.
• Driving to and from work assignments.
• Lifting no more than 40 pounds.
• Ability to multitask.
• Flexibility and availability based on staffing requirements, including weekends, holidays, overtime, and occasional on‑call duties.
• Valid driver license and clean driving record with access to dependable insured transportation.

Skills

• Excellent interpersonal and communication skills.
• Good organization, communication, and interpersonal skills; able to manage concerns of patients and employees professionally.
• Basic computer skills in Microsoft Office and ability to learn new software.
• Make decisions based on established procedures and exercise good judgment; seek supervisor guidance when appropriate.
• Ability to work in a rapidly changing environment.

Education

High School Diploma or Equivalent.

Licenses & Certifications

Phlebotomy or Medical Assistant certification.

About the Team

Quest Diagnostics honors service members and encourages veterans to apply.

Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.