REO Asset Specialist

Coast One Mortgage; Coppell (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer-m

Paid maternity/Parental leave

Tuition & certification reimbursement

Employee mortgage loan program

Volunteer Time Off

Job summary

Newrez is seeking an REO Asset Specialist I to manage a portfolio of foreclosed residential properties and support the sales process nationwide. You will coordinate with approved brokers, expedite pre-marketing activities, and monitor properties from possession to listing, ensuring timely and accurate operations.

The role requires a college degree or equivalent experience, 0–2 years in the field, and strong customer service skills.

Qualifications

• College degree required; equivalent work experience may be considered.
• 0-2 years’ experience.
• Real estate knowledge is a plus.
• Excellent customer service skills.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Assist in assigning foreclosed residential properties nationwide to approved brokers.
• Expedite pre-marketing activities for REO properties.
• Monitor property progress from possession to listing and keep clients informed.
• Coordinate appraisals/OPOs with vendors and review valuations for accuracy.
• Send executed sales contracts to listing agents and closing vendors.
• Performs related duties as assigned by management.

Skills

Real estate knowledge

Excellent customer service

Ability to multi-task

Urgency-driven

Communication skills

Education

College degree or equivalent experience

Tools

Microsoft Office

Job description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

POSITION SUMMARY

The REO Asset Specialist I is responsible for assigning a portfolio of foreclosed residential properties nationwide to approved brokers. They assist in the sales process of REO properties by expediting pre-marketing activities. The REO Asset Specialist I handles a total portfolio of 175 to 200 REO assets.

DESCRIPTION

Essential Functions, Duties, and Responsibilities

• The ability to handle work in a fast-paced environment and be able to meet or exceed deadlines.
• Ensuring our client properties are handled with timeliness and accuracy.
• Build excellent relationships with clients and keep them informed of property progress.
• Monitor properties from possession to list.
• Assign Broker Price Opinion to assigned listing agent.
• Assign second opinion Broker Price Opinion or Appraisal from selected vendor.
• Review completed valuations for accuracy.
• Order title from selected vendor
• Monitor portfolio and complete standardized price reductions.
• Send executed sales contracts to the listing agent and closing vendor.
• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• College degree required; equivalent work experience may be considered in lieu of degree.
• 0-2 years’ experience.

Skills, Abilities, and Knowledge

• Real estate knowledge considered a plus.
• Excellent customer service skills
• Ability to work efficiently in a multi-tasked environment.
• Prioritize tasks with a sense of urgency.
• Extended hours and overtime when needed.
• Working Knowledge of Microsoft Office suite

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
• Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)
  

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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