Rental Service Officer / Vehicle Service Agent

Europcar Ireland; Tennessee; On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a passionate Rental Service Officer to join their dynamic team. This role offers the chance to engage with customers, assist them in renting vehicles, and achieve sales targets in a fast-paced environment. With a focus on customer satisfaction, you will be part of a supportive team that values performance and offers ongoing training. Enjoy perks such as flexible shifts, employee discounts, and access to mental health initiatives. If you thrive in a sales-driven atmosphere and have a positive attitude, this opportunity is perfect for you!

Benefits

Competitive hourly rate

Generous, uncapped incentive scheme

Ongoing training and development

Employee Referral Program

Company uniform provided

Employee discounts on car rentals

Health insurance options

Mental health initiatives

Access to same-day pay

Qualifications

• Previous experience in sales or customer service is essential.
• Valid driver's license with a clean driving record is required.

Responsibilities

• Greet customers and assist them in renting vehicles based on their needs.
• Process rental agreements accurately and address customer inquiries.

Skills

Customer Service Skills

Sales Skills

Communication Skills

Computer Literacy

Ability to Work Under Pressure

Flexibility

Education

High School Diploma

Job description

Rental Service Officer / Vehicle Service Agent

Rental Service Officer / Vehicle Service Agent

Apply locations Cannon time type Part time posted on Posted 8 Days Ago job requisition id JR104703

Job Description

Are you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!

We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Tingalpa team on a casual basis!

Why join Europcar?

• A competitive hourly rate + casual loading + generous, uncapped incentive scheme
• Opportunity to maximise your income based on your exceptional performance with our incentive program
• Ongoing training and development
• Access to same-day pay via our financial wellbeing provider
• Employee Referral Program - earn $$ when you successfully refer a candidate
• Company uniform provided
• Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!
• Access to an international brand with opportunities to work nationally and globally
• Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness
• Great culture, working with an energetic, supportive and high performing team

Some of the key responsibilities include:

• Greet customers and assist them in renting vehicles as based on their preferences and needs
• Process rental agreements accurately and efficiently
• Address customer inquiries and concerns promptly and professionally
• Inspect vehicles before and after rental periods, noting any damages
• Achieve or exceed sales targets
• Maintain knowledge of current promotions, services, and products to assist with sales efforts
• Build strong customer relationships to encourage repeat business and referrals
• Detailing and cleaning vehicles to business quality standards
• Refuel and transport vehicles

To be considered, you should possess:

• Previous experience in sales, customer service or retail
• Car rental experience is highly desirable
• Strong communication skills and ability to interact with customers
• Computer literacy skills required
• Ability to work efficiently in a fast-paced, high-pressure environment
• Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
• Valid Australian driver's license with a clean driving record
• Current and ongoing Australian work rights
• A positive can do attitude!

About Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.

“We help to change the way you move” is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.

To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).