Rental Representative - Part-Time

Penske Truck Leasing; Charlotte (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Penske Truck Leasing is seeking a Part-Time Rental Representative in Charlotte, NC. This entry-level role involves working with sales, administrative, service, and operations teams to deliver exceptional customer experiences in a fast-paced environment.

Ideal candidates have at least 6 months in retail or customer service, basic computer skills (Word, Excel, Outlook, PowerPoint), and a valid driver's license. Bilingual Spanish is a plus. Flexible schedule and on-site work at 1326 W. Craighead Rd.

Qualifications

• At least 6 months of retail sales and/or customer service experience preferred
• High School diploma or equivalent required
• Bilingual, Spanish, preferred
• Ability to make independent decisions, work well in a team environment, customer service skills, organizational skills, and a positive attitude are required.

Responsibilities

• Handle inbound and outbound sales process
• Generate new business leads and maintain existing customer relationships
• Manage and oversee large fleet of vehicles
• Match vehicle demand with availability
• Coordinate all aspects of customer's accounts
• Ensure complete customer satisfaction in a fast-paced environment.
• Other projects and tasks as assigned by supervisor.

Skills

Customer service

Teamwork

Organizational skills

Positive attitude

Independent decision making

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Position Summary

A Penske Part-Time Rental Representative is perfect for a driven individual who will thrive in an entrepreneurial environment and must have the desire to improve their skills. You will be actively involved with the sales, administrative, service, and operations teams. This is an excellent Entry Level opportunity to begin an exciting career with the nation's leading transportation company.

This is a Part-Time position, generally planned for 15-25 hours per week.

Work Location: 1326 W. Craighead Rd., Charlotte NC 28206

Major Responsibilities

• Handle inbound and outbound sales process
• Generate new business leads and maintain existing customer relationships
• Manage and oversee large fleet of vehicles
• Match vehicle demand with availability
• Coordinate all aspects of customer's accounts
• Ensure complete customer satisfaction in a fast-paced environment.
• Other projects and tasks as assigned by supervisor.

Qualifications

• At least 6 months of retail sales and/or customer service experience preferred
• High School diploma or equivalent required
• Bilingual, Spanish, preferred
• Ability to make independent decisions, work well in a team environment, customer service skills, organizational skills, and a positive attitude are required.
• Proficiency in the use of a computer, including Microsoft Word, Excel, Outlook and PowerPoint required
• Valid Driver's License required, as is the ability and willingness to drive Penske vehicles, up to and including a 26' box truck
• Regular, predictable, full attendance is an essential function of the job
• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
• Willingness to work the required schedule, work at the specific location required, travel as necessary, accurately complete Penske's employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Sales/Customer Service

Job Family: Customer Experience

Address: 1326 W. Craighead

Primary Location: US-NC-Charlotte

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2611224