Rental Lead - Winter 2026/27

Mt. Bachelor LLC; Bend (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free employee season pass

Discounts across the resort

401k with company match

Seasonal housing program

Discounted daycare onsite

Employee discounts (YETI, Burton, Dell

Job summary

Mt. Bachelor Rental Shop in Bend, Oregon seeks a Rental Lead to oversee daily operations, lead the rental team, and ensure exceptional guest service and safety. The role includes opening/closing duties, POS responsibilities, and empowerment to drive equipment transport between locations.

The position emphasizes strong communication, teamwork, and a proactive approach to training and maintenance, with indoor/outdoor duties and snow-related tasks as needed.

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year in customer service, retail, hospitality or related experience.
• Must pass certification test with binding manufacturers.

Responsibilities

• Open/close rental locations and handle cash procedures.
• Fit guests with rental equipment and coach team members on best practices.
• Ensure rental equipment is scanned out and checked in per procedures.
• Maintain knowledge of rental equipment, lessons, and mountain operations.
• Obtain authorization to drive company vehicles for transport of rental equipment.
• Train new and existing employees and promote teamwork.
• Promote safe operating procedures when using rental equipment and shop machinery.

Skills

Customer service

Team leadership

Communication

Retail

Education

High School diploma or equivalent

Tools

Point-of-sale systems

Cash handling

Job description

Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite at Mt. Bachelor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

***This is a Seasonal Position for the Winter 2026-27 Season***

Position Summary

As a Rental Lead, you are responsible for leading the daily operations of the rental shop by setting the standard for exceptional guest service, teamwork, and professionalism. You will lead by example while training and supporting the rental team, ensuring daily tasks are completed safely and efficiently. This role requires a strong work ethic, excellent communication skills, and the ability to motivate others.

As a key holder, you will be responsible for opening and closing the rental operation, including point-of-sale procedures, and must be approved to drive company vehicles to transport rental equipment between locations as needed. This is an indoor and outdoor position requiring assistance with snow removal, moving ski racks, shop setup and breakdown, and other operational duties. Rental Leads may be scheduled to work at any of our rental locations based on operational needs.

Essential Duties & Major Responsibilities

• Assist the Manager and Supervisor with leading daily operations, including opening and closing rental locations, serving as a key holder, and completing point-of-sale opening, closing, and cash handling procedures.
• Ensure guests are accurately and safely fitted with rental equipment, including proper foot measurements, boot fitting, and equipment selection, while coaching team members on best practices.
• Verify all rental equipment is accurately scanned out and checked back in according to established rental procedures.
• Maintain advanced knowledge of rental equipment, ski and snowboard lessons, and mountain operations, including lodges, lifts, terrain, and operating schedules.
• Obtain authorization to drive company vehicles and transport rental equipment between rental locations as needed.
• Assist with training new and existing employees while promoting teamwork, accountability, and a positive work environment.
• Promote and follow safe operating procedures while using rental equipment, tools, and shop machinery.
• Assist with ski binding testing, obtain Amer Sports binding certification, and perform basic rental equipment repairs and maintenance as needed.
• Lead daily shop organization, cleanliness, gear waxing projects, and other operational tasks while encouraging coworkers to maintain high standards.
• Assist the Valet Specialist with overnight storage and valet guest services as needed.
• Support the Tune Shop with basic waxing tasks when requested.
• Perform other duties as assigned.

Job Scope

Mt. Bachelor Rental Shop is the largest in Central Oregon. The team works together in a very fast-paced atmosphere. Our staff is required to be knowledgeable and professional. Our staff must be passionate about the sport and willing to use their knowledge to assist our guests in selecting the products (rentals, lessons, lift tickets) that best fit their needs.

Secondary Function

• Assist other stations in the rental shop.
• Assist in snow removal (shoveling) of Rental shop’s designated areas.
• Assist in day/overnight storage of ski equipment/ and or weekend and holiday outside ski check attending.
• Assist in moving ski racks onto the snow in the morning and replacing them at the end of the day.
• Assist in housekeeping of work areas – clean and vacuum as needed.
• Assist with other duties as assigned.

Interpersonal Contacts

Guests, fellow employees, & ski instructors.

Specific Job Skills

License/Certification: Must pass certification test with binding manufacturers. Technical: Some mechanical problem-solving skills. Physical Capabilities: The ability to push 50 lbs of force at a height of 42”, willing to stand outside in all weather conditions while running Corral.

Education/Related Experience

Minimum Education: High School or Equivalent Required. Minimum time in related position: 1 year in customer service, retail, hospitality or related customer service experience.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Suchaccommodation requiresan interactive discussion with the Human Resources Department before suchaccommodationcan be made. In addition to the specific conditions below, every position at Mt. Bachelor requires the ability to shovel snow and walk on steep and uneven surfaces.

Current Hiring Range

Current Hiring Range: $18/hr Minimum Age Requirement: 18+ Come Work Where You Play! Please be aware incomplete applications will not be accepted or reviewed.

Equal Opportunity

Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status. POWDR is an adventure lifestylecompanythat inspires every human being with cool experiences in awesome places.POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; SnowbirdinUtah; andSilverStar Mountain Resort in British Columbia, Canada. POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places.

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long-term concessions contract with the National Park Service. Its Woodward brand empowers and inspires the next generation of action sports enthusiasts throughsummer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah,Woodward PA in Pennsylvania,Woodward Copper in Colorado, Woodward Tahoe in California. POWDR is headquartered in Park City, UT. For more information, please visit our website.