Rental Field Service Technician – Oahu

Bacon Universal; Hawaii; Hybride; USD 52 000 - 76 000; Plein temps

Résumé du poste

Bacon Universal in Hawaii is seeking a skilled Rental Field Service Technician to perform preventative maintenance, diagnostics, repair, and service of rental equipment at customer sites and during travel. You will work largely independently from a company van and in remote locations.

The role requires 3+ years of experience, EPA 609 certification, a valid driver's license with DOT card, and the ability to work nights, weekends, and overtime while keeping safety and customer service at the

Qualifications

• High school diploma or GED required.
• Three or more years’ experience with rental equipment repairs.
• EPA 609 certification or equivalent (to work on A/C systems).
• Undertake OEM equipment training and certification.
• Able to work flexible schedules including nights, weekends and on-call hours; work independently in remote locations.
• Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
• Ability to manage urgency, self-initiative and drive to succeed.
• Excellent morale and communication skills.
• Possess and maintain a valid state driver’s license with a DOT medical card as required for operating service trucks and towing.
• Must have basic set of industrial tools, including hand tools, air tools, torques, and multimeters.
• Able to travel regionally, overtime, weekends and holidays; overnight travel may be required.

Responsabilités

• Read and interpret technical instructions, safety manuals, service manuals, policies and procedures.
• Monitor and maintain proper fluid levels in equipment.
• Notify customer of status, availability, or urgent concerns.
• Operate equipment after service to check for leaks or further repairs.
• Diagnose and order parts for equipment.
• Test after repairs to verify problem is fixed.
• Take ownership of all jobs.

Connaissances

Customer service

Professionalism

Communication skills

Self-initiative

Dependability

Work ethic

Safety awareness

Formation

High school diploma or GED

Outils

EPA 609 certification

DOT medical card

Industrial tools (basic)

Valid state driver’s license

Description du poste

Rental Field Service Technicians are responsible for preventative maintenance, diagnostics, repair, and service of rental equipment, including but not limited to earth moving, excavation, scissor and boom lifts, and any other construction equipment.

This is a skilled field service mechanic position working largely independentlyand out of a company-provided field service truck, performing at a variety of customer locations and serviceshops.

Basic Requirements:

• Field Service Technician training and/or equipment service and maintenance training through accreditedtechnical schools, equipment dealerships or manufacturer training preferred.High school diploma or GEDrequired.
• Three (3) or more years’ experience with rental equipment repairs.
• Possess or secure a EPA 609 certification or equivalent (to work on A/C systems).
• Undertake OEM equipment training and achieve certification.
• Able to work flexible schedules, including nights, weekends and on-call hours as required, and must beable to work independently in remote locations.
• Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrates asense of urgencyand self-initiative, and the personal drive to be successful.
• Excellent employee morale and communication skills.
• Possess and maintain a current, valid state driver’s license with a current DOT medical card as required foroperating service trucks and for towing.
• Must have a basic set of industrial tools, including but not limited to, industrial hand tools, air tools, torquewrenches, and multimeters.
• Able to travel in an assigned region, and work overtime, weekends, and/or holidays, sometimes withshort notice. Overnight travel may occasionally be required.

Responsibilities:

Rental Field Service Technicians should be able to read and interpret technical instructions, safety manuals, servicemanuals,companypoliciesandprocedures.

• Monitor and maintain proper fluid levels in equipment.
• Notify customer of status, availability, or urgent concerns promptly.
• Operate equipment after service to determine there are no leaks or need for additional service repairs.
• Diagnoseandorder partsfor customeror company equipment.
• Test after repairs to determine that the problem has been corrected.
• Take “ownership” of all jobs.

Safety

• Know and follow all company and customer safety rules, including maintaining a safe, clean, and orderlywork area, fully participating in company accident prevention and safety improvement activities.
• Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses,protective gloves, and protective clothing and footwear as required by the job.

Customer Satisfaction

Respondtoallcustomerrequestsinaprofessionalandcourteous,timelyandresponsive manner.

• Maintain a clean, professional personal appearance always, meeting all company standards forprofessionalism.
• Keep the Manager continually apprised to assist in answering customer questions and problems whennecessary.

Business

• Supports the organization’s objectives while delivering high quality solutions andmaintaining a positive attitude and a safe work environment.
• Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
• Demonstrate a positive attitude and a high level of personal credibility and integrity with customers,management, and dealership co-workers.
• Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
• Maintain company and product confidentiality.
• Attend and participate in allmeetings, trainings, and activities as required.
• Adhere toallcompany policies and departmental procedures and rules.
• Embrace new technology advancements
• All other duties asassigned.

Work Conditions

• All locations offer clean, safe working conditions; however, the position may work in situations wherehazards may be present.Therefore, a detailed knowledge of equipment, engines and machine systems isa must as well as a demonstrated proficiency in service and repair of equipment using standard safetyprocedures.
• Communicateeffectively, verbally and in writing.
• Must be honest, reliable,anddependable, anddisplay a positive attitude.
• Mustbe able to work well under occasional pressure or within work standards and deadlines.
• Must be able to work independently and/or with others in a team environment.
• Able to work standard five-day schedule, including daily overtime and occasional weekend hours asneeded.
• Meet all eligibility requirements to drive Company vehicles, including a current, valid driver’s licenseissued by the resident State, and maintain current motor vehicle liability insurance.

Physical Requirements

• Pass pre-employment background check, physical exam including drug screen, and meet all physicalrequirements for the position.
• Able to lift 50-80 pounds occasionally.

We are an equal opportunity employer. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, national origin, gender, gender-identity or gender expression, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other legally protected status.