Rent Specialist

Realty Income Corporation; California; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) with company match

Paid holidays

Volunteer time

Job summary

Realty Income Corporation in San Diego, CA, is seeking a Rent Specialist to ensure timely application and collection of rental income. You will support Finance Operations, Asset Management, Real Estate Operations, and Finance Accounting on rental income matters.

Responsibilities include applying rents, handling late charges, maintaining tenant ledgers, analyzing portfolios, and producing monthly AR reports. A Bachelor’s degree is preferred; 0–2 years of experience.

Qualifications

• Bachelor’s Degree or equivalent from a four-year college or university is preferred.
• Excellent attention-to-detail and strong oral and written communication skills.
• Ability to cultivate and maintain positive working relationships.
• Proficient PC skills including Outlook, Word, Excel, and YARDI.

Responsibilities

• Ensure timely application and collection for all rental income categories; bill tenant’s additional rent expenses; maintain accurate tenant ledger records.
• Analyze portfolio for outstanding balances; ensure funds are applied and reconciled before month-end close; perform ledger reconciliations and audits.
• Timely collection of outstanding tenant rental charges; analyze Lease documentation for rent steps and notifications; prepare collection memos.
• Act as point-of-contact for rental payments; communicate with tenants for payment setup and documentation.
• Prepare monthly reports (Rent Increases, Memo Review, AR aging); update ACH as lease escalations occur.

Skills

Attention to detail

Communication skills

Team collaboration

Problem solving

Education

Bachelor’s Degree or equivalent

Tools

Outlook

Word

Excel

YARDI

Job description

Realty Income aims to be a globally recognized leader in the S&P 100, committed to creating long-term value for all stakeholders. These stakeholders include our dedicated team members, who embody our purpose: building enduring relationships and brighter financial futures. This guiding principle serves as a beacon for our team, influencing every action we take. Our employees consistently invest their time, commitment, and dedication into the company, and in turn, they receive investment returns in the form of purpose, belonging, and opportunities for advancement. We are committed to best-in-class corporate responsibility practices through environmental initiatives, governance programs, and community outreach projects. From the boardroom to the breakroom, our team members make a difference every day.

The Rent Specialist will be responsible for ensuring timely application and collection of rental income. The Rent Specialist will provide support to Finance Operations, Asset Management, Real Estate Operations, and Finance Accounting departments on rental income and collection matters.

What You Will Work On:

• Accounting Responsible for ensuring timely, accurate application and collection for all rental income categories. Appropriately bills tenant’s additional rent expenses (to include late charges and interest) as needed, permissible to lease language and delinquent status. Maintain accurate tenant ledger records and proper notification of changes to other department personnel.
• (M) Analyze assigned portfolio for outstanding balances and actively collect outstanding charges per defined Lease. Responsible for ensuring all funds within the individual portfolio are applied, offset, reviewed, and processed prior to Property Accounting Month-end close deadlines. Responsible for maintaining and processing regular ledger reconciliations and payment audits. Ability to comprehend Tenant remittance and utilize company resources to discern client payments.
• Administration Timely collection of outstanding tenant rental charges. Ability to analyze Lease documentation for rent steps, and proper late or default notifications. Responsible for maintaining Accurate collection effort memos.
• Point-of-contact for rental payments within the assigned portfolio Professional, effective communications with tenant for timely payment compliance and follow-up.
• Communicate with new tenants regarding account payment setup and provide any additional documentation needed for rental payments.
• Completion of monthly reports (to include, but not limited to) Set Rent Increases, Memo Review, and AR aging reports. Update Landlord-initiated ACH for changes in rental income per defined Lease escalations.
• Perform other duties as assigned.

What You Need To Be Successful:

Ability to identify information to clarify a situation, seek that information from appropriate, multiple sources, and use skillful questioning to abstract the information. Notices discrepancies and inconsistencies in available information. Carefully weighs the job responsibility priorities and can function effectively under pressure. Excellent attention-to-detail skills; ability to monitor own work and work of others for completeness and accuracy; ability to organize information and materials for others. Strong oral and written communication skills and presentation abilities, including the ability to communicate complex ideas to large groups and management. Ability to cultivate and maintain positive, working relationships. Excellent PC skills including Outlook, Word, Excel, and YARDI. Bachelor’s Degree or equivalent from a four-year college or university is preferred. Zero to two years of work experience.

Location, Working Hours and Compensation

This position is based in our San Diego (Del Mar area) headquarters. Monday through Thursday is in-office for collaboration, with the opportunity to work remotely on Friday.

The base salary range for this role is $49,653 - $60,659 - $70,206 #LI-HC1.

You may be eligible for an annual discretionary bonus and an annual discretionary stock award, to be discussed during the interview process.

An annual pay rate and total compensation package is generally determined by the candidate's experience, knowledge, education, skills, performance, and abilities, as well as internal equity, company performance, and alignment with market data.

Benefits

• We offer a best-in-class benefits package that includes healthcare, dental, and vision insurance for employees and eligible dependents.
• Our 401(k) retirement plan has a company match of 50% up to 6% of eligible compensation.
• Realty Income also offers other wellness, financial, and work/lifestyle-specific benefits.
• Generous PTO accrual; in addition to 12 paid holidays, and paid volunteer time.

Realty Income’s purpose is to build enduring relationships and brighter financial futures, and this starts with you!

This role is subject to enhanced compliance and disclosure requirements comparable with those of a regulated financial services organization, including conflict of interest disclosures and personal trading policies.

Realty Income is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you require accessibility support to submit your application or other reasonable accommodations to participate in the recruitment process, please contact [e-mail], or call 800-375-6700. An employee will respond to your message to begin the interactive process. Please note that this phone number and email address are only for individuals seeking a disability accommodation when applying for a job.

Realty Income (NYSE: O), an S&P 500 company, is real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the U.K. and six other countries in Europe. We are known as "The Monthly Dividend Company," and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 659 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years.