Renewals Lead, Cisco (Req#1440)

ePlus inc.; Herndon (VA); On-site; USD 61,890,000 - 89,544,000; Full time

Job summary

ePlus inc. seeks a Renewals Lead to drive renewal efforts for a services book within an assigned area-level sales territory. You will manage, grow, and ensure timely execution of renewals, aligned with the Renewals team strategy and goals.

You will partner with field sales, engage clients, and lead the renewals process to achieve monthly, quarterly, and annual targets while learning ePlus products and service offerings and participating in quarterly campaigns.

Qualifications

• Bachelor’s Degree or equivalent; 1-3 years in inside sales / renewals / account management.
• Understanding of renewals offerings, tools and sales programs.
• Ability to communicate effectively with high-level decision makers and field sales members.
• Self-motivated, results-oriented team player with strong interpersonal skills for building long-lasting relationships.
• Ability to develop a territory/business plan.
• Ability to work independently and quickly learn account management fundamentals.
• Ability to learn technology tools and maintenance solutions by vendor and communicate benefits to clients over the phone.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, SharePoint).

Responsibilities

• Facilitate and support adoption of renewals strategies within assigned area.
• Develop and maintain a close working relationship with field sales.
• Engage with clients to lead the renewals process and timely completion.
• Lead renewal program adoption within assigned area.
• Collaborate with Sales to align priorities and drive full team collaboration.
• Achieve or exceed monthly, quarterly and annual sales goals.
• Learn ePlus products and services and understand support options by vendor.
• Execute campaigns defined each quarter with vendor focus and promotions.
• Update sales funnel and customer databases promptly.
• Master internal sales processes, systems and procedures.

Skills

Inside sales

Renewals

Account management

Communication with decision makers

Territory planning

Independence

Learning technology tools

MS Office suite

Education

Bachelor’s Degree or equivalent

Tools

Word

Excel

PowerPoint

SharePoint

Job description

As a Renewals Lead, you will be responsible for leading the effort renewing a book of services business for an assigned area-level sales territory. You will have responsibility for managing, growing, and facilitating timely execution of the renewals business, for an assigned group of renewals, in alignment with the overall Renewals team strategy.

Your Impact

The essential functions of this position include:

• Facilitate and support adoption of renewals strategies within assigned area
• Develop and maintain a close and effective working relationship with field sales
• Engage directly with clients to lead the renewals process and facilitate timely completion
• Lead renewal program adoption within assigned area
• Work closely with Sales to align priorities and lead full team collaboration
• Achieve or exceed your monthly, quarterly and annual sales goals
• Learn ePlus products and services, with emphasis on the various types of support options and services available by manufacturer
• Execute various campaigns defined each quarter in conjunction with vendor focus & promotions
• Update required sales funnel and customer data bases in a timely manner
• Master all internal sales processes, systems and procedures

Qualifications

• Bachelor’s Degree or equivalent with 1-3 years of inside sales / renewals / account management experience
• Understanding of all renewals offerings, tools and sales programs
• Ability to communicate effectively with high-level decision makers and field sales members
• Self-motivated, results-oriented team player with strong interpersonal skills for building long-lasting relationships
• Ability to develop a territory/business plan
• Ability to work independently and quickly learn the fundamentals of account management
• Ability to quickly learn technology tools and maintenance support solutions by vendor and communicate the benefits to clients over the telephone
• Demonstrated proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and SharePoint

Position Specifics

The initial base salary range for this position is expected to be between $21.63 and $31.25 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

• Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
• Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
• Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
• Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

• We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
• ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

• While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
• By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice .

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