Remote Workers’ Compensation Program Strategist

Aon Corporation; New York (NY); Remote; USD 115,000 - 135,000; Full time

Benefits offered by this job

401(k) savings plan with employer and

employee stock purchase plan

Long-term incentive awards (at company

Medical, dental and vision insurance

Paid time off including holidays and 2

Parental leave and flexible benefits

Commuter benefits

Employee assistance program

Job summary

Aon plc is seeking a remote Workers’ Compensation Program Consultant to design and oversee comprehensive programs, ensuring regulatory compliance and cost containment across multiple states. The role coordinates TPAs, carriers, and vendors to optimize claim management and continuous improvement.

Key responsibilities include program design, regular claim reviews, data analytics, and advocating best practices while aligning with organizational goals.

Qualifications

• 7+ years in workers’ compensation program management, consulting, or claims administration.
• In‑depth knowledge of state and federal workers’ compensation laws, regulations, and program requirements.
• Proven ability to manage complex claims, litigation, and vendor/provider relationships.

Responsibilities

• Design, implement, and oversee workers’ compensation programs, ensuring alignment with organizational goals and regulatory requirements.
• Coordinate and lead regular claim reviews (multiple times per year) and manage follow‑up action items per agreed plans of action.
• Monitor and review new claims, subrogation opportunities, claim delays, denials, and reserve changes, and recommend corrective action as necessary.
• Liaise with local operations and TPA to facilitate information exchange, address program issues, and ensure service quality.
• Oversee state-specific programs, including monopolistic state oversight and premium payment coordination (e.g., Ohio BWC).
• Provide continuous oversight and monitoring of claim activity, including significant loss cases and legal calendar management.
• Manage litigation processes, including defense attorney panel management, performance monitoring, and implementation of changes as needed.
• Stay current on technical, legislative, and legal changes affecting workers’ compensation programs and communicate relevant updates to local operations.
• Coordinate and monitor all legal plans of action (POAs) related to workers’ compensation claims.
• Act as a program advocate, coordinating stewardship programs and benchmarking exercises to measure and enhance program performance.
• Develop and provide educational materials and training sessions to local operations on program‑specific topics, technical changes, and best practices.

Skills

Workers’ compensation

Claims analytics

Vendor management

Stakeholder management

Communication

Monopolistic state programs

Education

Bachelor's degree in Risk Management, Insurance, Business Administration, or related field

ARM or CPCU certification (plus)

Job description

Aon plc is seeking a remote Workers’ Compensation Program Consultant to design and oversee comprehensive programs, ensuring regulatory compliance and cost containment across multiple states. The role coordinates TPAs, carriers, and vendors to optimize claim management and continuous improvement.

Key responsibilities include program design, regular claim reviews, data analytics, and advocating best practices while aligning with organizational goals.