Remote Vacation Planner & Support Specialist

Remotetravelcareers; Salt Lake City (UT); Remote; USD 35,000 - 50,000; Full time

Job summary

A travel assistance company is seeking a remote Vacation Assistant to help customers with booking and planning their vacations. You will provide support via phone, email, and chat, ensuring clients have a seamless travel experience. This role requires strong communication and customer service skills, along with a friendly demeanor. Previous experience in customer service is a plus. The position offers flexibility to work either full-time or part-time from your home office.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organizational skills

Job description

A travel assistance company is seeking a remote Vacation Assistant to help customers with booking and planning their vacations. You will provide support via phone, email, and chat, ensuring clients have a seamless travel experience. This role requires strong communication and customer service skills, along with a friendly demeanor. Previous experience in customer service is a plus. The position offers flexibility to work either full-time or part-time from your home office.