Remote Vacation Planner - Booking Specialist

Aisles & Abroad; New York (NY); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Structured onboarding

Travel booking tools access

Mentorship and development

Fully remote

Collaborative team culture

Job summary

Aisles & Abroad is seeking dependable and customer-focused individuals for a fully remote Customer Service – Booking Vacations role. You will assist clients in researching and booking vacation packages, hotels, and cruises, and support the end-to-end reservation process.

This entry-level position includes structured onboarding, ongoing training, and access to travel booking tools. Ideal for those seeking remote work with a service mindset and strong communication.

Qualifications

• Strong written and verbal communication skills.
• Customer-focused mindset with attention to detail.
• Comfortable navigating online systems and digital platforms.
• Ability to work independently in a remote environment.
• Previous customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Assist clients with researching and booking vacation packages, hotels, and cruises
• Respond to customer inquiries regarding travel options, availability, and reservation details
• Support the booking and confirmation process from start to finish
• Review travel details for accuracy, including dates, accommodations, and traveler information
• Maintain organized client records and documentation
• Provide follow-up support before and after travel

Skills

Strong communication

Customer focus

Online systems

Independent work

Customer service experience

Tools

Travel booking tools

Job description

Aisles & Abroad is seeking dependable and customer-focused individuals for a fully remote Customer Service – Booking Vacations role. You will assist clients in researching and booking vacation packages, hotels, and cruises, and support the end-to-end reservation process.

This entry-level position includes structured onboarding, ongoing training, and access to travel booking tools. Ideal for those seeking remote work with a service mindset and strong communication.