Remote Trip Concierge

Remotetravelcareers; Pittsburgh (Allegheny County); Remote; USD 40,000 - 60,000; Full time

Job summary

A remote travel service company seeks a Trip Customer Care representative to assist clients with trip planning. Responsibilities include booking flights, hotels, and providing friendly support via phone, email, or chat. Ideal candidates will possess strong communication and customer service skills, stay organized, and be friendly with customers. Previous experience in customer service is preferred but not essential. This role offers flexibility, allowing candidates to choose between full-time or part-time work.

Qualifications

• Experience in customer service or hospitality is a plus.
• Comfortable using computers and online booking systems.
• Friendly and patient demeanor with customers.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide support through phone, email, or chat.
• Answer travel questions and guide customers.
• Update reservations and confirm details.
• Support day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Attention to detail

Organizational skills

Job description

A remote travel service company seeks a Trip Customer Care representative to assist clients with trip planning. Responsibilities include booking flights, hotels, and providing friendly support via phone, email, or chat. Ideal candidates will possess strong communication and customer service skills, stay organized, and be friendly with customers. Previous experience in customer service is preferred but not essential. This role offers flexibility, allowing candidates to choose between full-time or part-time work.