Remote Travel Support Specialist

Enchanted Horizons Travel; Morgantown (WV); On-site; Full time

Job description

Customer Service Coordinator – Travel Support

Morgantown, West Virginia, United States

About the job Customer Service Coordinator – Travel Support

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

Communicate with clients regarding travel inquiries and requests

Provide guidance on travel options, timelines, and next steps

Support reservation coordination and follow-up communication

Ensure accuracy of client information and travel details

Deliver high-quality service with professionalism and care

Follow company processes and service standards

Qualifications

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service, administrative, or hospitality experience preferred

Interest in travel is beneficial

What We Offer

Comprehensive training and ongoing mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel industry