Remote Travel Support Specialist

enchanted-horizons-travel; Independence (VA); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Part-time or full-time opportunities

Career growth within travel industry

Positive, team-oriented culture

Job summary

enchanted-horizons-travel is seeking a motivated Customer Service Coordinator to deliver travel support and ensure a positive client experience. You will respond to inquiries, coordinate reservations, and maintain clear communication throughout the planning process.

This role suits someone who enjoys helping people, can work remotely, and wants to grow within a service-focused travel team. You will be trained, receive mentorship, and have flexible options for part-time or full-time schedules.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Communication

Organization

Time management

Remote work

Detail oriented

Customer service experience

Job description

enchanted-horizons-travel is seeking a motivated Customer Service Coordinator to deliver travel support and ensure a positive client experience. You will respond to inquiries, coordinate reservations, and maintain clear communication throughout the planning process.

This role suits someone who enjoys helping people, can work remotely, and wants to grow within a service-focused travel team. You will be trained, receive mentorship, and have flexible options for part-time or full-time schedules.