Remote Travel Support Coordinator: Customer Care & Growth

Enchanted Horizons Travel; Bel Air (MD); Remote; USD 36,000 - 60,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Positive team-oriented culture

Job summary

A travel service company is seeking a motivated Customer Service Coordinator to support clients with travel inquiries and ensure a positive client experience. This role involves coordinating travel details and maintaining clear communication throughout the planning process. The ideal candidate will have excellent communication skills, strong organization, and a customer-focused mindset. They offer comprehensive training, flexible work options, and opportunities for career growth within the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Written communication skills

Verbal communication skills

Organization

Time-management

Customer service experience

Detail-oriented mindset

Job description

A travel service company is seeking a motivated Customer Service Coordinator to support clients with travel inquiries and ensure a positive client experience. This role involves coordinating travel details and maintaining clear communication throughout the planning process. The ideal candidate will have excellent communication skills, strong organization, and a customer-focused mindset. They offer comprehensive training, flexible work options, and opportunities for career growth within the travel industry.