Remote Travel Support Coordinator & Client Concierge

Traveling with Tasha; Minneapolis (MN); Remote; USD 23,000 - 36,000; Full time

Benefits offered by this job

Training

Mentorship

Supportive team

Performance-based pay

Job summary

Traveling with Tasha is seeking a Remote Customer Support Coordinator to assist clients with travel questions and planning. You will serve as the main contact, coordinate travel arrangements, and provide guidance before, during, and after trips, all from a remote setting.

The ideal candidate communicates clearly, stays organized, and enjoys helping others craft meaningful travel experiences. No prior travel experience required; training and mentorship are provided.

Qualifications

• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple client requests.
• Comfortable working independently in a remote environment.
• Attention to detail and problem-solving mindset.
• Basic computer and internet navigation skills.

Responsibilities

• Serve as a main point of contact for client communication via email, phone, and messaging.
• Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages.
• Respond to inquiries with accurate, timely, and helpful information.
• Support clients with reservation coordination, confirmations, and itinerary updates.
• Research destinations, resorts, and travel options to match client preferences.
• Maintain organized records of client details and bookings.
• Provide pre-travel guidance and follow-up support after trips.
• Collaborate with suppliers and booking platforms to ensure accuracy and quality service.

Skills

Communication

Organization

Remote work

Attention to detail

Problem-solving

Job description

Traveling with Tasha is seeking a Remote Customer Support Coordinator to assist clients with travel questions and planning. You will serve as the main contact, coordinate travel arrangements, and provide guidance before, during, and after trips, all from a remote setting.

The ideal candidate communicates clearly, stays organized, and enjoys helping others craft meaningful travel experiences. No prior travel experience required; training and mentorship are provided.