Remote Travel Support & Client Experience Coordinator

Enchanted Horizons Travel; Hobbs (NM); Remote; USD 30,000 - 40,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A travel support company based in Hobbs, New Mexico, seeks a motivated Customer Service Coordinator to assist customers with their travel plans. This role involves communicating with clients, providing travel advice, and ensuring a smooth coordination process. Ideal candidates will have excellent communication skills and a passion for customer service. Flexible remote work options and career growth opportunities are offered, making this a great chance to join a positive, team-oriented culture.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer service experience

Interest in travel

Job description

A travel support company based in Hobbs, New Mexico, seeks a motivated Customer Service Coordinator to assist customers with their travel plans. This role involves communicating with clients, providing travel advice, and ensuring a smooth coordination process. Ideal candidates will have excellent communication skills and a passion for customer service. Flexible remote work options and career growth opportunities are offered, making this a great chance to join a positive, team-oriented culture.