Remote Travel Specialist

Hellosunshinetravels; Remote; USD 60,000 - 80,000; Full time

Job summary

A remote travel agency is seeking a Remote Travel Specialist to guide clients at every stage of their journey, ensuring seamless experiences from planning to return. Key responsibilities include responding to inquiries, assisting with bookings, and providing accurate travel information. Ideal candidates should possess excellent communication skills and a background in customer service. This role offers remote flexibility and professional growth opportunities while being part of a passionate travel community.

Benefits

Exclusive travel perks

Access to industry discounts

Ongoing training and support

Qualifications

• Background in customer service, particularly in travel, tourism, or hospitality.
• Strong organizational habits.
• Enthusiasm for travel and helping clients.

Responsibilities

• Respond to client inquiries in a timely manner.
• Assist with booking modifications and cancellations.
• Provide up-to-date information on travel documentation.
• Ensure client satisfaction through effective communication.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Proactive mindset

Job description

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Hellosunshine Travels Travel Agency USA, based in Rhode Island, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.
• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.