Remote Travel Reservations Specialist

Excitingtravelnow; Spokane (WA); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Ongoing training and support

Job summary

Exciting Travel Now based in Illinois invites a Remote Travel Reservations Specialist to guide clients through every step of their journey, from planning to return. You will handle travel arrangements, answer questions, update bookings, and resolve challenges with professionalism and care.

This role offers remote work from anywhere with flexible hours, access to exclusive travel perks and discounts, and ongoing training from a dedicated team to support your growth in the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service in travel, tourism, or hospitality.
• Very high attention to detail and strong organizational habits.
• Tech-savvy with ability to learn new booking systems quickly.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Support bookings with modifications, cancellations, and special requests.
• Provide current information on destinations, documents, and processes.
• Follow up to confirm plans and gather post-trip feedback.
• Resolve concerns with empathy and efficiency.
• Work remotely with flexible hours.
• Access exclusive travel perks and discounts.
• Receive ongoing training and support from a dedicated team.
• Be part of a community focused on building dreams and memories.

Skills

Excellent communication

Customer service travel/hospitality

Attention to detail

Tech-savvy

Enthusiasm for travel

Tools

Booking systems/tools

Job description

About the job Remote Travel Reservations Specialist

Job Description:
As a Remote Travel Reservations Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Exciting Travel Now Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.
• Remote flexibility work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth - ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences