Remote Travel Reservations Specialist

Jones Express Travel; Oklahoma City (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry-only discounts

Ongoing training and support

Job summary

Jones Express Travel is looking for a Home-Based Reservation Specialist to guide clients throughout their travel journey. You will assist in planning trips, managing inquiries, and ensuring a seamless experience.

This role offers the flexibility to work from anywhere and provides exclusive travel perks along with ongoing training from a dedicated team. Ideal candidates should possess excellent communication skills, a background in customer service, and a genuine passion for travel.

Qualifications

• Background in customer service, ideally within travel, tourism, or hospitality.
• Strong organizational habits and proactive mindset.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries across various channels in a timely manner.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and documents.
• Follow up with clients post-trip for confirmation and feedback.
• Address concerns empathetically to ensure client satisfaction.

Skills

Excellent communication skills

Customer service background

Attention to detail

Organizational skills

Tech-savvy

Enthusiasm for travel

Job description

Jones Express Travel is looking for a Home-Based Reservation Specialist to guide clients throughout their travel journey. You will assist in planning trips, managing inquiries, and ensuring a seamless experience.

This role offers the flexibility to work from anywhere and provides exclusive travel perks along with ongoing training from a dedicated team. Ideal candidates should possess excellent communication skills, a background in customer service, and a genuine passion for travel.