Remote Travel Planner & Client Concierge

Hellosunshinetravels; Mililani Town (HI); Remote; USD 35,000 - USD 50,000; Full time

Job summary

A travel services company based in Hawaii is seeking a detail-oriented Customer Service Travel Agent to help clients create unforgettable travel experiences. In this flexible, remote role, you will assist with vacation planning, manage bookings, and provide exceptional customer service. Ideal candidates should have strong communication and organizational skills, with a passion for travel. You will benefit from ongoing training and a positive team culture aimed at building long-term client relationships.

Benefits

Flexible, remote opportunity

Ongoing training and mentorship

Growth potential within the travel industry

Supportive team culture

Qualifications

• Strong customer service and communication skills.
• Organized, self-motivated, and comfortable working independently.
• Passion for travel and helping others.

Responsibilities

• Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries.
• Provide clear, friendly communication via phone, email, and social platforms.
• Manage bookings, changes, cancellations, and travel documentation.

Skills

Customer service skills

Communication skills

Organizational skills

Attention to detail

Multitasking

Job description

A travel services company based in Hawaii is seeking a detail-oriented Customer Service Travel Agent to help clients create unforgettable travel experiences. In this flexible, remote role, you will assist with vacation planning, manage bookings, and provide exceptional customer service. Ideal candidates should have strong communication and organizational skills, with a passion for travel. You will benefit from ongoing training and a positive team culture aimed at building long-term client relationships.