Remote Travel Experience Designer

HB Travels

Honolulu (HI)

Remote

USD 52,000 - 78,000

Full time

14 days+

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Benefits offered by this job

Travel perks

Discounted industry rates

Job summary

HB Travels Agency USA is seeking a Travel Experience Designer to support clients through planning and booking their vacations. You will craft personalized itineraries, recommend experiences, manage bookings, and ensure a seamless, memorable travel experience from start to finish.

This role offers fully remote flexibility with a schedule to suit your lifestyle. You will collaborate with clients nationwide, provide up-to-date destination information, and deliver exceptional service from initial

Qualifications

Strong written and verbal communication skills.
Customer service experience; travel, tourism, or hospitality background is a plus.
High attention to detail and excellent organizational skills.
Creativity and passion for designing unique travel experiences.
Ability to learn new systems and booking tools quickly.

Responsibilities

Respond to client inquiries via email, phone, and messaging platforms in a timely, professional manner.
Assist clients with designing customized travel experiences, booking changes, cancellations, and special accommodations.
Provide accurate and current information regarding destinations, attractions, travel requirements, and agency procedures.
Maintain organized client records and ensure clear communication throughout the planning and booking process.
Follow up with clients prior to travel and after their trip to confirm details and gather feedback.
Resolve concerns with empathy, creativity, and effective problem-solving.